Donna Hogue
New Albany,MS
Summary
Excellent manual dexterity and good hand-eye coordination to handle delicate sewing tasks with high accuracy. Responsible, punctual and driven to exceed performance targets. Knowledgeable about following template patterns and sewing markers to produce consistent, high-quality work.
Overview
6
6
years of professional experience
2002
2002
years of post-secondary education
Work History
Sewing Machine Operator
Southern Motion
Pontotoc, Mississippi
08.2024 - Current
- Working on an assembly line and production structured. Sewing together materials to complete a seat pad. Checking up with the schedule.
- Communicated effectively with supervisors regarding progress updates or potential problems encountered during production runs.
- Adjusted tension on threads, needles, bobbins, stitch length, feed dogs. as needed.
- Inspected finished products for defects in stitching or material quality.
- Provided guidance and instruction to other team members in the use of equipment and processes.
- Ensured that all garments were sewn together properly using correct stitches and techniques.
- Followed safety procedures while operating machinery at all times.
- Utilized knowledge of fabrics to select proper thread type for each job.
Salesperson
Clark Beverage Group
New Albany, Mississippi
06.2023 - 05.2024
- Advised customers on the latest product features and benefits.
- Resolved customer complaints promptly and efficiently.
- Collaborated with team members to develop effective sales plans.
- Provided personalized service to build relationships with customers.
- Monitored inventory levels and placed orders as needed.
- Developed and implemented strategies to meet sales quotas.
- Gathered data on competitors' pricing, products, and promotional activities.
- Maintained accurate records of customer interactions and transactions.
- Educated customers about products and services offered by the company.
- Assisted customers in selecting appropriate products or services for their needs.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Developed key customer relationships to increase sales.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Negotiated deals and handled complaints or objections.
Store Manager
Dollar General
Blue Springs, Mississippi
10.2019 - 06.2023
- Organized promotional events to increase product awareness.
- Identified opportunities for cost savings through waste reduction initiatives.
- Created weekly work schedules for store personnel.
- Developed strategies to maximize sales and profitability.
- Ensured compliance with safety regulations and company policies.
- Planned special promotions or discounts based on market trends.
- Resolved customer complaints in a timely manner.
- Implemented efficient systems for tracking stock movement.
- Prepared monthly reports on sales figures, expenses, profits.
- Performed regular price checks to ensure competitive pricing.
- Maintained accurate records of employee performance reviews.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Updated POS system with new products and promotional offers.
- Managed daily banking activities such as deposits and withdrawals.
- Recruited, trained and supervised new employees.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Education
Cosmetology License - Cosmetology
K.C. School of Hair
Pontotoc, MS 08.2011 - 04.2013
New Albany High School
New Albany, MSSkills
- Customer service
- Sales strategies
- Inventory management
- Merchandising techniques
- Customer relationship management
- Problem solving
- Time management
- Communication skills
- Conflict resolution
- Attention to detail
- Training and development
- Data analysis
- Goal oriented
- Upselling strategies
- Data entry proficiency
- Client relationship building
- Contact follow-up
- Hospitality and accommodation
- Paperwork processing
- Inbound and outbound calling
- Product and service sales
References
References available upon request.
Timeline
Sewing Machine Operator
Southern Motion
08.2024 - Current
Salesperson
Clark Beverage Group
06.2023 - 05.2024
Store Manager
Dollar General
10.2019 - 06.2023
Cosmetology License - Cosmetology
K.C. School of Hair
08.2011 - 04.2013
New Albany High School