Donna Johnson
Minneapolis,MN
Summary
Motivated Payment Specialist experienced in processing payments and invoices. Delivered high productivity and precision through strong financial reconciliation, transaction processing, and regulatory compliance skills. Focused on enhancing workflow efficiency and client satisfaction through effective time management and problem-solving.
Overview
26
26
years of professional experience
Work History
A/R Payment Specialist
Ear, Nose & Throat Specialty Care
St. Louis Park , MN
11.1997 - 07.2023
- Processed patient payments efficiently and accurately for specialty care services.
- Verified insurance claims and resolved discrepancies with payers promptly.
- Assisted patients with billing inquiries, clarifying payment options to enhance understanding.
- Tracked all incoming and outgoing funds, ensuring accurate cash flow monitoring.
- Verified bank deposits, credit card charges, wire transfers, checks.
- Researched discrepancies related to customer accounts and payments.
- Prepared monthly financial statements detailing account balances and transactions.
- Generated reports on payment activity, providing insights for management review.
Education
Washburn High School
Minneapolis, MNSkills
- Payment processing
- Claims verification
- Insurance verification
- Cash flow management
- Discrepancy resolution
- Financial reporting
- Record maintenance
Timeline
A/R Payment Specialist
Ear, Nose & Throat Specialty Care
11.1997 - 07.2023
Washburn High School