Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Payment Specialist
National Partners in Healthcare
Richardson, TX
06.2025 - Current
Processed patient payments efficiently, ensuring accuracy in financial transactions.
Managed billing inquiries and resolved discrepancies to enhance customer satisfaction.
Safeguarded sensitive financial data through strict adherence to privacy policies and implementation of robust security measures.
Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
Entered client details and notes into system for interdepartmental access and review.
Maintained strict compliance with HIPAA, CMS, and payer-specific guidelines during payment posting activities.
Reduced manual data entry errors with accurate payment postings and account reconciliations.
Payment Specialist
Envision Radiology
Colorado Springs, CO
07.2021 - Current
Processed payments for various clients in a timely manner.
Developed and maintained relationships with customers to ensure payment accuracy.
Researched discrepancies related to customer accounts and payments.
Identified and resolved billing issues efficiently and accurately.
Ensured compliance with internal policies and procedures related to payments.
Performed data entry into the company's financial system as needed.
Reconciled incoming payments against outstanding invoices to ensure accurate records were kept.
Insurance Verification Specialist
Eye Centers Of Tennessee
Cookeville, TN
01.2020 - 05.2021
Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.
Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
Maintained accurate documentation on all pre-authorization requests, denials and appeals.
Provided timely follow up with payers regarding payment status of claims.
Billing Specialist
Women’s Health Services
Cookeville, TN
03.2017 - 12.2019
Reviewed medical records to ensure accuracy of billing information and patient data.
Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Calculated billing charges, prepared and submitted claims to insurance companies.
Resolved discrepancies between customers' remittances and invoices received.