Donna Jones
Defiance,OH
Summary
Accomplished Supervisor at Potter Inc, renowned for enhancing productivity through strategic planning and team leadership. Spearheaded process improvements, boosting customer satisfaction by 20%. Expert in training and mentoring, with a keen eye for detail and a commitment to safety protocols. Adept at fostering collaboration and driving team success with effective problem-solving and decision-making skills.
Diligent Desired Position with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.
Overview
39
39
years of professional experience
Work History
Supervisor
Potter Inc
Bryan, OH
03.1985 - 02.2024
- Oversaw daily operations, ensuring compliance with safety regulations and company policies.
- Mentored team members, fostering professional development and enhancing workplace efficiency.
- Streamlined workflows, reducing operational delays and improving overall productivity.
- Implemented training programs for new hires, enhancing onboarding experience and retention rates.
- Coordinated inventory management systems, optimizing stock levels and minimizing waste.
- Conducted performance evaluations, providing constructive feedback to improve team dynamics.
- Developed process improvements that enhanced service delivery and customer satisfaction.
- Led cross-functional meetings to align team objectives with organizational goals effectively.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Associate of Science - Biblical Studies
Vision Bible
Florida2014
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Employee motivation
- Attention to detail
- Decision-making
- Complex Problem-solving
- Inventory control
- Strategic planning
- Team building
- Processes and procedures
- Safety protocols
- Coaching and mentoring
- Task delegation
- Quality control
- Documentation and reporting
- Teamwork and collaboration
- Problem-solving
- Reliability
- Self motivation
- Written communication
- Team leadership
- Hiring and training
- Recruitment and hiring
- Good judgment
Timeline
Supervisor
Potter Inc
03.1985 - 02.2024
Associate of Science - Biblical Studies
Vision Bible