Donna Kenney
Randolph,MS
Summary
Knowledgeable medical office professional talented at correcting and resubmitting claims, preparing patient charts and reviewing health records to identify proper diagnosis codes for billing. Offers background in reviewing, analyzing and managing medical record information to obtain prior authorizations from insurance companies and ensure payment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.
Overview
22
22
years of professional experience
Work History
Admission Discharge Specialist/ Charge Entry
Pontotoc Medical Clinic-NMMC
12.2001 - Current
- Reviewed and verified data on all submitted documentation
- Completed admissions duties with timeliness and accuracy.
- Assisted patients with demographics and served as point of contact throughout admissions process.
- Answered phones, assisted patients in making appointments, updating information, and entering insurance to claims.
- Took care of patients during discharge process.
- Performed document filing, bookkeeping, and faxing for busy medical
- Verified insurance eligibility and information to update patient records
- Captured and entered professional charges.
- Answered questions and assisted providers and office staff.
- Worked with revenue cycle team to identify denial trends.
Education
High School Diploma -
South Pontotoc High School
Pontotoc, MSAssociate Degree - Child Development
Itawamba Community College
Fulton, MSSkills
- Data analysis
- Decision making
- Team Keadership
- Organizational skills
- Attention to detail
- ICD-10 Proficiency
- Payment Posting
- CPT Coding Knowledge
- Data Entry Accuracy
- Multitasking Capabilities
- Diagnostic Coding
- Medical Coding Ethics
- Electronic Health Records
- Medical Billing Procedures
- Insurance Verification
- Anatomy and Physiology
- Claims Processing
- HIPAA Compliance
- Patient Confidentiality
- Data Verification
- Coding Error Resolution
- Data Entry
- Medical Terminology
- Appointment Scheduling
- Clerical Functions
- Epic Systems
- Medical Release of Information ROI Processes
- Demographics Information
- Heartsaver CPR AED (CPR AED)
- EMR Systems
- Discharge Documentation
Timeline
Admission Discharge Specialist/ Charge Entry
Pontotoc Medical Clinic-NMMC
12.2001 - Current
High School Diploma -
South Pontotoc High School
Associate Degree - Child Development
Itawamba Community College
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