Donna K. Riley
Birmingham,AL
Summary
Procurement and supply chain lead with a strong track record in managing daily production requirements and facilitating communication between logistics and procurement teams. Demonstrated success in resolving supply chain challenges through effective cross-functional collaboration, resulting in improved production efficiency. Proficient in SAP and skilled in building supplier relationships that enhance customer satisfaction and drive operational success.
Overview
22
22
years of professional experience
Work History
Principal Specialist, Procurement
Collins Aerospace
Winston-Salem, NC
01.2021 - Current
- Spearheaded purchasing support for Front Row Furniture line, collaborating with managers, buyers, and suppliers to meet stringent production demands, resulting in positive on-time delivery rate.
- Managed supplier order book and amended purchase orders based on production schedule changes to support timely procurement.
- Led cross-functional teams to identify root causes of rejected parts, resulting in a 15% reduction in rejections and improving overall product quality.
- Generated daily reports on urgent production needs, enabling informed decision-making by upper management and enhancing production efficiency.
- Maintained communication with buyers and suppliers to ensure timely delivery, enhancing overall customer satisfaction.
- Facilitated shortage calls with internal and external suppliers, consistently meeting demand requirements and minimizing disruptions to the production schedule.
- Utilized MRB with quality issues, guaranteeing timely scrapping, reworking, or replacement of parts, minimizing production downtime by 20%.
- Successfully managed procurement of essential production parts for both commercial and business aircraft, ensuring seamless operations and optimal resource allocation.
- Leveraged Rockwell Collins Supplier Portal to oversee supplier purchase orders and schedule changes, effectively managing production requirements and increasing overall production output.
Project Coordinator
Collins Aerospace
Winston-Salem, NC
01.2018 - 01.2021
- Managed and resolved inbound Aircraft on Ground (AOG) orders and critical part requirements for a variety of Collins Aerospace customers worldwide such as Boeing and Airbus.
- Collaborated with program managers to align customer demand with stock availability, ensuring timely order fulfillment.
- Coordinated loading demand requirements with production planner, master schedulers, and operations managers to fulfill customer demand efficiently.
- Reviewed and maintained Boeing Buyer Supplier Portal and internal customer portals, providing quotes, order confirmations, date acknowledgements, and change order notifications.
- Notified customers of delayed deliveries and outlined a detailed recovery plan to mitigate impact on operations.
- Ability to evaluate inventory and monitor purchase parts incoming for assembly to provide estimated completion dates.
- Effectively diagnosed, troubleshooted, and resolved customer issues to help maintain strong customer relationships.
Managing Partner
Northsouth Biomagnetics Inc
Sherrills Ford, NC
01.2004 - 01.2017
- Spearheaded the research, procurement, and development for manufacturing magnetic mattress pad products, which contributed an additional sales revenue of over $200K annually.
- Oversaw accounts and manufacturing for e-commerce business producing and wholesaling biomagnetic therapy health products, ensuring operational efficiency.
- Resolved customer issues by guiding them to suitable products through various communication channels, including calls and emails.
- Developed and delivered timely proposals and quotes to enhance customer relations and foster client engagement.
- Managed online and retail marketing strategies. Direct website campaigns. Implemented marketplace platforms on Amazon, eBay, and Rakuten. Utilized search engine optimization for traffic sources, such as Google and MSN. Monitored impressions. Controlled daily spending limits and detailed positioning strategies.
- Established and nurtured relationships with vendors and dealers to support business growth and supply chain effectiveness.
- Supervised the textile and sewing department; coordinated shipping and receiving department. Audited physical inventory weekly to ensure minimum/maximum inventory levels.
Education
Loan Officer Fundamentals -
CPCC
Charlotte, NCSkills
- SAP and JDE proficiency
- Oracle system expertise
- Microsoft Office skills
- Program coordination
- Supply chain line support lead
- Problem resolution
- Customer-focused approach
- Supply chain coordination
- Customer relationship management
- Cross-functional collaboration
- Effective communication
- Project coordination
- Compliance and negotiation
- Sales order management
- Order fulfillment planning
- Inventory management
References
- Jody Diulio, Manager Delivery Assurance, Collins Aerospace, Jody.diulio@gmail.com, 860-309-9607
- Regina Mcnerney, Sr., Manager Quality Assurance, Collins Aerospace, Regina.mcnerney@collins.com, 336-391-3229
- Donna Mendenhall, Owner, NorthSouth Biomagnetics, magnetinfo@promagnet.com, 336-587-5090
Timeline
Principal Specialist, Procurement
Collins Aerospace
01.2021 - Current
Project Coordinator
Collins Aerospace
01.2018 - 01.2021
Managing Partner
Northsouth Biomagnetics Inc
01.2004 - 01.2017
Loan Officer Fundamentals -
CPCC