Open To Work
Donna Ladesic
Granbury,TX
Work Preference
Summary
Aug. 2019 to March. 2023 - Taking time off from work for much - needed family care and doing things that mean a lot to me and also being a new grandparent to two grand babies. Feb. 2017 to July 2019 - Company Layoff. Sep. 2015 to Aug. 2016 - Went back to school full-time. Authorized to work in the US for any employer
Overview
1
1
Certification
19
19
years of professional experience
Work History
Special Education Paraprofessional Aide
Granbury ISD
Acton, TX
01.2023 - 12.2024
- Supported students with special needs, including those with Individualized Education Plans (IEPs), to foster their academic and social development.
- Collaborated with students to deliver targeted one-on-one assistance and small group instruction, enhancing their understanding and engagement.
- Assisted classroom teacher in lesson preparation and implementation, facilitating a structured and effective learning environment.
- Implemented behavior management strategies to create a positive and inclusive learning environment
- Supported students in developing social skills through modeling appropriate behaviors and conflict resolution techniques
- Utilized technology tools such as interactive whiteboards and educational software to enhance student learning
- Assisted in maintaining a safe and organized classroom environment
- Assisted in the supervision of students during recess, lunchtime, and field trips
- Served as a positive role model for students, promoting respect, empathy, and inclusivity
Medical Records Clerk
Lake Granbury Medical Center
Granbury, TX
09.2018 - 08.2019
- Retrieved medical records for the hospital & doctors. Coordinated EMS report retrieval for HIM department. Worked with Endo's & Path Reports and X rays daily to send in to get scanned into patients charts. Filed and retrieved charts from medical records room, answered phones, printed, copied and faxed information etc. My accomplishments are that I moved all the records around and rearranged the medical record's room to get it more organized for the HIM department.
- Organized patient medical records for easy access and retrieval.
- Maintained confidentiality of sensitive patient information in compliance with regulations.
- Processed incoming medical documents and ensured accurate data entry.
Medical Records Retrieval Specialist
EMSI
Fort Worth, TX
07.2016 - 02.2017
- Called hospitals and doctor's offices to retrieve medical records for various insurance companies.
- Managed medical records retrieval processes efficiently and accurately.
- Collaborated with healthcare providers to obtain necessary documentation.
- Reviewed and verified medical records for completeness and compliance.
Photo Lab Manager
CVS Health
Granbury, TX
09.2009 - 08.2015
- Achieved XX% increase in sales through effective staff training and motivation
- Managed daily operations, streamlining scheduling, inventory management, and customer service
- Led a team of XX employees, providing guidance and support to ensure efficient operations
- Collaborated with cross-functional teams to develop and execute targeted marketing campaigns, increasing brand visibility
- Maintained high standards of quality control, enhancing customer satisfaction and loyalty
- Collaborated with cross-functional teams to develop and execute marketing campaigns
Head Teller
Chase Bank
Granbury, TX
01.2008 - 09.2009
- Cashed checks and paid out money after verifying signatures, ensuring written and numerical amounts matched and accounts had sufficient funds. Received checks and cash for deposits, verified amounts and accuracy of deposit slips, and examined checks for endorsements to maintain transaction integrity. Entered customer transactions into computer system to accurately record accounts and issue computer-generated receipts. Balance currency, coin & checks in cash drawer at the end of shift and calculate daily.
- Supervised daily operations of teller line and ensured compliance with procedures.
- Trained and mentored new tellers to enhance service delivery skills.
- Managed cash transactions, verifying accuracy and maintaining security protocols.
Gate Guard
Gate Guard Services, LP
Pleasanton, TX
01.2006 - 01.2008
- Checked in workers and vendors, maintaining log sheet to track all entries and exits from property.
- Conducted routine inspections of vehicles entering and exiting the premises.
- Checked in all workers and vendors, maintained a log sheet of everyone coming in and going out of the property or site.
- Maintained accurate visitor logs at the entrance to track all individuals entering the premises. and issued identification badges for authorized personnel.
- Responded to incidents and reported issues to management to maintain safety and security.
Education
Certification - Medical Insurance Billing And Coding
Everest College
Fort Worth, TXMac Arthure High School
San Antonio , TXSkills
- Microsoft Office (10 years)
- Office experience (10 years)
- Student assessment
- Medical receptionist (10 years)
- Child development
- 10-Key (10 years)
- Cashiering
- Data collection
- Medical collection (2 years)
- Customer service/support (10 years)
- Team collaboration
- HEDIS
- Student engagement
- EMR systems (1 year)
- 10 key calculator (10 years)
- Phone Etiquette (10 years)
- Time management (10 years)
- Medical billing (1 year)
- Hospital Experience (1 year)
- Basic math
- Computer literacy
- Typing (10 years)
- Management (10 years)
- Cash handling (10 years)
- Anatomy knowledge
- Student advocacy
- Documentation review
- Research (10 years)
- Insurance Verification (2 years)
- Office manager experience
- ICD Coding (1 year)
- Microsoft Excel
- Windows (10 years)
- Administrative skills
- Computer operation
- Educational support
- Communication skills (10 years)
- Lesson planning
- Administrative experience
- Microsoft PowerPoint
- Epic
- Physiology Knowledge
- Medical terminology
- English
- Customer service
- Accounting
- ICD-9, ICD-10, CPT coding, CPC certification, Electronic imaging submission, Educational terminology, Co-pay collections Effective communication, Workers Comp Evaluating Charts (2 Progress Tracking, Patient Records (2 years), Organizational Behavioral Documentation Billing And Coding (1 year), Collaboration with MD, Scheduling (10 years), EMR (1 year), Word (10 years), Medical Records (1 year), Billing, Bookkeeping, Clerical skills, Management skills, Receptionist (10 years), Microsoft Excel, Microsoft Office, Customer service, Google Suite
- Spreadsheets (10 years)
- HIPAA
- Front desk
- Organizational skills
- Schedule coordination
- Conflict resolution
- Peer collaboration
- Data Entry (10 years)
- Microsoft Outlook (10 years)
- Computer skills
Certification
- AED Certification
- Registered Health Information Technician (RHIT)
Languages
English - Expert
Timeline
Special Education Paraprofessional Aide
Granbury ISD
01.2023 - 12.2024
Medical Records Clerk
Lake Granbury Medical Center
09.2018 - 08.2019
Medical Records Retrieval Specialist
EMSI
07.2016 - 02.2017
Photo Lab Manager
CVS Health
09.2009 - 08.2015
Head Teller
Chase Bank
01.2008 - 09.2009
Gate Guard
Gate Guard Services, LP
01.2006 - 01.2008
Certification - Medical Insurance Billing And Coding
Everest College
Mac Arthure High School