Summary
Overview
Work History
Education
Skills
Timeline
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Donna Lewing

Odessa,TX

Summary

Skilled in providing top-notch support in dining room and bar settings, ensuring seamless service and customer satisfaction. Possess strong knowledge of food service protocols and bar maintenance, with ability to adapt quickly to fast-paced environments. Demonstrated success in improving workflow efficiency and collaborating effectively with kitchen and bar staff to meet service objectives. Committed to maintaining cleanliness and organization standards to enhance dining experience.

Overview

6
6
years of professional experience

Work History

Water's Snacks and More

Michelle Waters
Andrews, Texas
01.2023 - 09.2024
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Stocked service stations with ice, napkins and straws.
  • Greeted guests with friendliness and professionalism.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Took payment from customers for their meals through cash or credit card transactions.
  • Communicated with kitchen staff regarding any changes or special requests from customers' orders.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Kept track of inventory of restaurant supplies such as napkins and utensils.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Assisted in serving food to guests in a timely fashion while adhering to health standards.

Cashier

Gardendale grocery
Gardendale, Texas
01.2019 - 12.2023
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Performed other duties as assigned by management.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Processed sales transactions to prevent long customer wait times.
  • Counted and balanced cashier drawers.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Maintained work area and kept cash drawer organized.

Education

GED -

Ozona High
Ozona, TX

Skills

  • Menu item recommendation
  • High volume dining
  • Food inspection
  • Food spoilage prevention
  • Positive and professional

Timeline

Water's Snacks and More

Michelle Waters
01.2023 - 09.2024

Cashier

Gardendale grocery
01.2019 - 12.2023

GED -

Ozona High

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Donna Lewing