Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Additional Information
Affiliations
Timeline
DeliveryDriver
Donna L. Hall

Donna L. Hall

Frederick,MD

Summary

With 20+ years of experience in DOD medical logistics, I possess invaluable expertise in the Defense Medical Logistics System Support (DMLSS). Throughout my career, I successfully navigated multiple areas within this complex system, ensuring seamless operations and efficient supply chain management. Deep understanding of DMLSS allows me to streamline processes, optimize inventory control, and enhance overall logistical efficiency. Proven track record of delivering exceptional results, confident in ability to contribute significantly to any organization seeking a seasoned professional in DOD medical logistics.

Overview

19
19
years of professional experience
1
1
Certification

Work History

System Administrator

One Federal Solution
10.2021 - Current
  • System Administrator for United States Army Medical Research Institute for Infectious Disease (USAMRIID) DMLSS System Administrator working on site at Fort Detrick, MD
  • Subject Matter Expert (SME) of the technology supporting the Supply chain program providing advice and training to ensure compliance for optimizing use of the DMLSS system
  • Maintaining, troubleshooting, for user and application support
  • Unresolved issues reported to the Defense Health Agency Global Service Center (DHAGSC) in San Antonio

DMLSS System Administrator

Robert Betters Consulting Inc (RBCI)
09.2021 - 11.2022
  • DMLSS System Administrator for DMLSS, working remotely for the VA Administration

LongView International Technology Solutions (LITS)
01.2014 - 10.2015
  • Successfully lead the deployment, development and validation for special operations and skills-on-site training courses for re-engineering biomedical equipment operations from manual to automated processes
  • Provided in-depth technical consultation to users
  • Lead for the deployment at the Uniformed Services University of the Health Sciences (USUHS) and the Armed Forces Radiobiology Research Institute (AFRRI) both located on the WRAMC campus, Bethesda, MD

Tec-Masters, Incorporated (TMI)
09.2013 - 01.2014
  • On site at the Defense Medical Logistics Center (DMLC), Ft Detrick, providing support for Navy biomed equipment users at MTFs CONUS and OCONUS
  • Assist with maintaining System Access Requests for all Navy users of the DMLSS ET&M application and providing and monitoring site operations using DMLSS Equipment Management (EM)
  • Periodical site visits for compliance and training

Tessada & Associates
12.2012 - 09.2013
  • On site at the United States Materiel Research and Development Center (MRDC), Database Sustainment Specialist for the DMLSS System Facility Management (FM) Database Sustainment Specialist (DSS) in support of the United States Army Medical Research and Materiel Command – Headquarters (MRMC-HQ, now MRDC), located at Fort Detrick, MD
  • Providing FM DSS support services relating to new construction, upgrade, maintenance, and repair of various medical research facilities, including related infrastructure systems

Operations support specialist

General Dynamics Information Technology
10.2005 - 09.2011
  • Operations support specialist (Tiers one and three helpdesk experience)
  • Providing subject matter expertise for DMLSS users worldwide
  • Developed and validated special operations skills training courses and software development
  • Managing18 contracting employees at customer site

Education

Masters - Health Administration/Informatics

University of Phoenix
Columbia, MD
03.2012

Bachelors - Business Management

University of Phoenix
Rockville, MD
05.2010

Skills

  • Data-Driven Business Analysis
  • User Needs Assessment
  • Requirements Gathering
  • Business Process
  • Lifecycle Management Proficiency
  • Workflow Improvement Strategies
  • Business Requirements
  • Visio
  • Technical Systems Assessment
  • User Feedback Assessment

Certification

Certification in CompTIA Security+ since June2009.

Accomplishments

  • Security Clearance

Additional Information

CompTIA Security + Certified

Affiliations

Women in Defense, Greater Frederick MD Chapter – Secretary09/2010-08/2011.

Timeline

System Administrator

One Federal Solution
10.2021 - Current

DMLSS System Administrator

Robert Betters Consulting Inc (RBCI)
09.2021 - 11.2022

LongView International Technology Solutions (LITS)
01.2014 - 10.2015

Tec-Masters, Incorporated (TMI)
09.2013 - 01.2014

Tessada & Associates
12.2012 - 09.2013

Operations support specialist

General Dynamics Information Technology
10.2005 - 09.2011

Bachelors - Business Management

University of Phoenix

Masters - Health Administration/Informatics

University of Phoenix

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Donna L. Hall