Donna Mack

• Developed and Managed client caseloads, interviewed clients' to obtain case information, organizing documents to manage paper and electronic filings, communicating information to clients and filing documents with the court on behalf of the attorney.

• Consistently executed proactive

outreach through over 100 daily cold

calls, demonstrating strong

communication and interpersonal

skills to drive engagement and build

sales.

• Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
• Provided homework assistance using specific curriculum and materials.

• Vreated and developed lesson plans
• Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
• Helped students explore concepts with engaging, learning-focused activities.
• Created and developed lesson plans to meet students' academic needs.

• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Set goals with clients related to daily living skills and mental helth wellness and worked with each to track progress.