Donna Maddi
Binghamton,NY
Summary
Results-driven Shift Manager with expertise in employee training, workplace safety, and staff motivation. Proven track record of implementing process improvements to enhance workflow and service delivery.
Overview
28
28
years of professional experience
Work History
Shift Manager
HCA (Handicapped Children Association)
220 Front St, Binghamton NY
04.2016 - 10.2025
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored staff on best practices and organizational policies.
- Coordinated scheduling to optimize workforce efficiency and coverage.
- Implemented process improvements that enhanced workflow and service delivery.
- Facilitated communication between departments to foster collaboration and resolve issues.
- Developed training materials to support onboarding of new team members.
Bakery Sales Manager
Walmart Superstore
5401 Fairington Rd. Panola Rd,Lithonia, Ga 30038
06.2005 - 01.2007
- Led bakery sales team to enhance customer engagement and product knowledge.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Trained staff on best practices for product presentation and merchandising techniques.
- Analyzed sales trends to identify growth opportunities and adjust strategies accordingly.
- Collaborated with marketing team to develop promotional campaigns that increased bakery visibility.
Domestic Commercial Cleaner
Debra Godbay
212 Madison Avenue, Endicott, Ny
03.1998 - 10.2003
- Supervised daily cleaning operations to ensure high standards of cleanliness and hygiene.
- Trained new staff on proper cleaning techniques and safety protocols.
- Implemented efficient cleaning schedules, optimizing workflow across multiple sites.
- Conducted regular inspections to maintain quality control and compliance with health regulations.
Education
Associate of Applied Science - Human Services
SUNY Broome Community College
907 Front St.,Binghamton,Ny05-2023
GED -
Binghamton High School
31 Main Street, Binghamton Ny06-1984
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Staff motivation
- Accurate money handling
- Workplace safety
- Energetic and enthusiastic
- Training and mentoring
- Team development
- Staff training and onboarding
Timeline
Shift Manager
HCA (Handicapped Children Association)
04.2016 - 10.2025
Bakery Sales Manager
Walmart Superstore
06.2005 - 01.2007
Domestic Commercial Cleaner
Debra Godbay
03.1998 - 10.2003
Associate of Applied Science - Human Services
SUNY Broome Community College
GED -
Binghamton High School