Donna Manuel
OPELOUSAS,LA
Summary
Highly motivated individual with a strong work ethic and the desire to make a positive impact in any professional environment. Personable, reliable with a positive attitude and will prove to be an asset to any company. Seeking a rewarding career with a passion for continuous learning and development.
Overview
19
19
years of professional experience
Work History
Universal Banker
Hancock Whitney Bank
03.2018 - Current
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Provided exceptional service through accurate and efficient management of teller line duties while maintaining strict confidentiality standards.
- Ensured a consistent and positive customer experience by upholding high standards of professionalism, courtesy, and responsiveness in all interactions.
RTM Clerk
Lowes Home Improvment
10.2005 - 11.2017
- Unloaded, inspected, and stored damaged and returned products.
- Operated electric pallet jack, forklift and manlift.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Performed regular audits on processed returns, confirming adherence to established quality control measures and flagging discrepancies for timely correction.
- Managed returns inventory, ensuring accurate record-keeping and proper disposal or restocking of items.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
Education
Diploma
Hobbs High School
Hobbs, NMSkills
- Transaction Processing
- Cross-Selling and Partner Referrals
- Teller experience
- New Account Setup
- Customer Service-Oriented
- Money Handling
- Relationship Building
Timeline
Universal Banker
Hancock Whitney Bank
03.2018 - Current
RTM Clerk
Lowes Home Improvment
10.2005 - 11.2017
Diploma
Hobbs High School