Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Manuel

OPELOUSAS,LA

Summary

Highly motivated individual with a strong work ethic and the desire to make a positive impact in any professional environment. Personable, reliable with a positive attitude and will prove to be an asset to any company. Seeking a rewarding career with a passion for continuous learning and development.

Overview

19
19
years of professional experience

Work History

Universal Banker

Hancock Whitney Bank
03.2018 - Current
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
  • Provided exceptional service through accurate and efficient management of teller line duties while maintaining strict confidentiality standards.
  • Ensured a consistent and positive customer experience by upholding high standards of professionalism, courtesy, and responsiveness in all interactions.

RTM Clerk

Lowes Home Improvment
10.2005 - 11.2017
  • Unloaded, inspected, and stored damaged and returned products.
  • Operated electric pallet jack, forklift and manlift.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Performed regular audits on processed returns, confirming adherence to established quality control measures and flagging discrepancies for timely correction.
  • Managed returns inventory, ensuring accurate record-keeping and proper disposal or restocking of items.
  • Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.

Education

Diploma

Hobbs High School
Hobbs, NM

Skills

  • Transaction Processing
  • Cross-Selling and Partner Referrals
  • Teller experience
  • New Account Setup
  • Customer Service-Oriented
  • Money Handling
  • Relationship Building

Timeline

Universal Banker

Hancock Whitney Bank
03.2018 - Current

RTM Clerk

Lowes Home Improvment
10.2005 - 11.2017

Diploma

Hobbs High School
Donna Manuel