Donna McPherson
Ann Arbor,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Residential Real Estate and AirBnB Cleaning
OCD Cleaners
Ann Arbor, Michigan
07.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Estate Sales Associate
Kellie's Consignments
Okemos, Michigan
11.2023 - 12.2024
- Maintained organized merchandise displays to enhance the shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Trained new team members in cash register operation, sale procedures, and customer services.
- Priced and set up entire sale in advance.
- Maintained cleanliness and merchandising of estate sale inventory
Front End Grocery Manager
Merindorf Meats
Mason, Michigan
07.2021 - 09.2023
- Supervised daily operations of grocery department to ensure efficient workflow.
- Managed inventory levels and organized stock to meet customer demand.
- Trained and mentored staff on product knowledge and customer service skills.
- Ensured compliance with health and safety regulations in the grocery area.
- Processed customer transactions efficiently using point-of-sale systems.
Education
Bachelor of Science - Communications
Michigan State University
East Lansing, MI05-1989
Skills
- Visual merchandising
- Customer relationship management
- Service excellence
- Team leadership
- Detail orientation
- Conflict resolution
Affiliations
- Favorite with agents at Charles Reinhart Real Estate Co in Ann Arbor MI
- Sigma VSS certified business with the State of Michigan
- Business Owner currently
References
References available upon request.
Timeline
Estate Sales Associate
Kellie's Consignments
11.2023 - 12.2024
Residential Real Estate and AirBnB Cleaning
OCD Cleaners
07.2023 - Current
Front End Grocery Manager
Merindorf Meats
07.2021 - 09.2023
Bachelor of Science - Communications
Michigan State University
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