Donna Miller
Lincoln Park,MI
Summary
Accomplished Registered Nurse with a proven track record at Henry Ford Wyandotte Hospital, Harper/Hutzel Hospital and Aya Healthcare, enhancing patient outcomes through expert medication and IV administration and compassionate patient advocacy. Skilled in telemetry monitoring and patient assessments, consistently delivering high-quality care. Achieved a notable increase in patient satisfaction and recovery rates, demonstrating strong clinical judgment and empathy in high-stress environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Registered Nurse
Aya Healthcare
11.2021 - 06.2022
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Demonstrated adaptability when assigned to different units or shifts as needed, seamlessly integrating into diverse healthcare teams while maintaining exceptional performance levels.
- Prevented complications in critical situations by promptly recognizing symptoms and initiating appropriate interventions.
- Safeguarded patient privacy rights through diligent compliance with HIPAA regulations during all interactions with medical records and personal information.
- Reduced medication errors through meticulous administration and documentation of medications, treatments, and IV therapies.
- Streamlined communication among healthcare teams by providing accurate and timely updates on patient conditions.
- Improved patient outcomes by diligently monitoring vital signs and adjusting treatment plans accordingly.
- Assisted physicians with bedside procedures, including central line placements, lumbar punctures, and thoracenteses.
- Elevated patient trust by establishing strong rapport and effectively addressing concerns related to their care plans or overall health status.
- Enhanced patient care by efficiently managing multiple cases in high-stress environments.
- Educated patients and their families on health maintenance, disease prevention, and post-discharge care for optimal recovery.
- Increased patient satisfaction by consistently providing compassionate, empathetic care during hospitalizations.
- Collaborated with interdisciplinary teams to develop customized care plans tailored to individual patient needs.
- Facilitated smooth transitions between facilities by effectively communicating pertinent patient information to receiving staff members.
- Facilitated smooth transitions for patients between departments by coordinating with healthcare professionals, enhancing overall patient experience.
- Reduced medication errors by implementing double-check system with fellow nursing staff, enhancing patient safety.
- Provided comprehensive care for patients in high-stress environments, leading to notable increases in patient satisfaction and recovery rates.
- Implemented patient care plans to achieve optimal health outcomes, demonstrating commitment to excellence in nursing practice.
- Improved team collaboration by initiating regular communication meetings, optimizing patient care coordination.
- Conducted patient education sessions to promote health awareness and disease prevention, leading to decrease in readmission rates.
- Enhanced efficiency in emergency response procedures, contributing to hospital's ability to handle critical situations effectively.
- Fostered culture of continuous improvement by participating in professional development opportunities and staying updated on best practices in nursing.
- Provided critical care to patients in emergency situations, stabilizing conditions and facilitating swift recovery.
- Optimized use of medical supplies by implementing inventory control measures, contributing to cost savings without compromising patient care.
- Reduced stress among patients and their families by offering clear communication and support throughout treatment process.
- Increased patient comfort and support with empathetic communication and attentive bedside manner.
- Maintained detailed patient records for accurate documentation and effective treatment planning, ensuring compliance with healthcare regulations.
- Administered medications and treatments with high degree of accuracy, ensuring patient safety and adherence to healthcare protocols.
- Increased awareness of health and safety protocols among staff, leading to reduction in workplace accidents.
- Streamlined patient admission process with efficient data entry and patient assessment, reducing wait times significantly.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Registered Nurse
Harper/Hutzel Hospital
03.2017 - 11.2021
- Improved patient outcomes by consistently monitoring cardiac telemetry and promptly responding to critical changes.
- Ensured optimal clinical outcomes for cardiac patients through timely identification of potential complications and prompt intervention.
- Provided comprehensive cardiac education to patients and families, empowering them in self-care management postdischarge.
- Optimized patient outcomes in high-stress scenarios by remaining calm, focused, and utilizing critical thinking skills to provide appropriate interventions.
- Demonstrated expertise in various cardiac procedures such as EKG interpretation, defibrillation, cardioversion, and administration of emergency medications.
- Reduced medication errors by diligently verifying all orders and maintaining accurate documentation.
- Enhanced continuity of care by effectively collaborating with interdisciplinary teams during shift handoffs and patient transfers.
- Increased patient satisfaction scores by providing compassionate, holistic care tailored to individual needs and preferences.
- Promoted a culture of safety within the unit, adhering to strict infection control protocols and proper handling of medical equipment.
- Elevated the quality of patient care by participating in continuous improvement initiatives and incorporating evidence-based practices into daily nursing tasks.
- Enhanced patient comfort during hospital stays by advocating for pain management measures while maintaining vigilance over potential side effects.
- Streamlined nursing processes by implementing time management strategies, improving overall efficiency on the unit.
- Contributed to a positive work environment by fostering teamwork, offering constructive feedback, and celebrating collective achievements.
- Promoted a culture of learning by sharing best practices, clinical updates, and relevant research findings with nursing colleagues to encourage evidence-based care delivery.
- Strengthened communication among healthcare providers by leading interdisciplinary team huddles focused on coordinating patient-centered care plans.
- Championed patient safety by proactively identifying and addressing potential hazards within the Cardiac Telemetry unit.
- Administered medication to enhance patient recovery, following strict protocols to ensure safety and efficacy.
- Decreased patient readmission rates by providing thorough discharge education focused on medication management and lifestyle modifications.
- Ensured compliance with healthcare regulations and standards, regularly updating skills and knowledge through professional development opportunities.
- Enhanced team performance by mentoring new nurses on cardiac telemetry techniques and patient care standards.
- Ensured accuracy of patient records by meticulously documenting care and telemetry readings, contributing to high-quality patient care.
- Improved patient health outcomes by providing accurate cardiac telemetry monitoring and timely reporting of arrhythmias to healthcare team.
- Collaborated with multidisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Facilitated supportive team environment, collaborating effectively with colleagues to ensure comprehensive care for cardiac telemetry patients.
- Contributed to positive patient outcomes, closely monitoring for signs of distress and swiftly initiating emergency protocols when necessary.
- Conducted detailed patient assessments to identify changes in cardiac status, leading to timely interventions and improved patient outcomes.
- Streamlined patient admission and discharge procedures, ensuring smooth transition for patients and efficient workflow for team.
- Enhanced patient and family understanding of treatment plans with comprehensive education on heart health and post-discharge care.
- Facilitated patient recovery with implementation of evidence-based nursing practices, staying up-to-date with latest cardiac care research.
- Improved patient comfort and safety by maintaining clean and organized work environment, adhering to infection control standards.
- Reduced patient anxiety, delivering compassionate care and emotional support during their recovery process.
- Coordinated with multidisciplinary teams to develop individualized care plans, optimizing patient recovery and satisfaction.
- Enhanced patient education on heart health, utilizing variety of teaching methods to accommodate different learning styles and preferences.
- Supported patient mobility and reduced risk of complications by assisting with physical activity and exercises tailored to individual health status.
- Optimized use of telemetry equipment, conducting regular checks and maintenance to ensure reliability and accuracy in monitoring.
- Strengthened patient trust and satisfaction by establishing open lines of communication and addressing concerns with empathy and professionalism.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Managed patients recovering from medical or surgical procedures.
- Educated family members and caregivers on patient care instructions.
- Monitored patient reactions after administering medications and IV therapies.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Registered Nurse
Henry Ford Wyandotte Hospital
05.2001 - 01.2017
- Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
- Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
- Managed caseload of [Number] patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
- Assisted with wound care, dressing changes and NG tube placement to maintain stable patient conditions.
- Educated patients on self-care techniques such as wound management, medication administration, and lifestyle modifications to promote long-term wellness.
- Provided inpatient care to diverse population of adult medical and surgical patients.
- Educated patients and families on disease diagnosis, prognosis and post-operative care.
- Administered blood products and monitored vital signs to address immediate concerns.
- Effectively managed time and prioritized tasks to ensure timely administration of medications, treatments, and procedures.
- Improved patient satisfaction scores by consistently providing compassionate, empathetic, and culturally sensitive care.
- Provided emotional support for patients facing serious diagnoses or end-of-life decisions, fostering trusting relationships with both patients and their families.
- Participated in staff meetings, educational opportunities, and quality improvement initiatives to stay current on best practices within the field of medical-surgical nursing.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Collaborated with interdisciplinary team members to optimize patient outcomes through effective communication and care coordination.
- Monitored and managed pain levels of post-surgical patients to reduce unnecessary opiate usage.
- Administered IV medications, monitoring and documenting patient responses to address complications.
- Contributed to a positive work culture by serving as a mentor for new nurses and participating in shared governance initiatives within the organization.
- Facilitated efficient discharge planning with case managers, social workers, therapists, physicians, and other healthcare professionals involved in the treatment plan.
- Demonstrated adaptability during critical situations by remaining calm under pressure while providing high-quality care for patients experiencing acute or life-threatening conditions.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Collaborated with interdisciplinary team members to facilitate comprehensive patient-centered care.
- Decreased medication errors by diligently following the five rights of medication administration and double-checking orders with pharmacy staff when necessary.
- Provided patient-centered discharge planning and education to reduce complications and readmissions.
- Performed nursing assessments and developed patient-specific treatment plans to deliver comprehensive care.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Assisted with bedside procedures such as central line insertions, lumbar punctures, and chest tube placements by ensuring proper equipment set-up and maintaining aseptic technique.
- Streamlined nursing workflows by effectively delegating tasks to ancillary staff according to scope of practice guidelines.
- Monitored patient vital signs to perform thorough condition assessments.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Monitored hemodynamic variances to identify signs of life-threatening complications.
- Managed patient pain relief and sedation by providing non-pharmacological and pharmacological interventions.
- Administered medications and treatment to patients and monitored responses.
- Advocated for and strived to protect health, safety, and rights of patient.
- Utilized [Software] and [Software] to document data related to patient care such as medications, interventions and patient responses.
- Managed patients recovering from medical or surgical procedures.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Evaluated patient histories, complaints, and current symptoms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Monitored patient reactions after administering medications and IV therapies.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Education
Associate of Science - Nursing
Henry Ford College
Dearborn, MI05-2001
Skills
- Medication and IV administration
- Medication Administration
- Direct Patient Care
- Patient Assessments
- Documentation and Charting
- Patient Assessment
- Strong Clinical Judgment
- Patient and family advocacy
- Infection control measures
- Patient Monitoring
- IV setup
- Compassion and Empathy
- Intravenous therapy
- Care Plan Development
- Physical assessments
- Professional Bedside Manner
- Patient Management
- Telemetry monitoring
- Family Education
- Advanced Cardiac Life Support (ACLS) certification
- Licensed RN
- Patient Evaluation
Certification
- Registered Nurse License (RN) - MI State Board of Nursing.
- Basic Life Support Certification (BLS)
- Advanced Cardiac Life Support Certification (ACLS)
Timeline
Registered Nurse
Aya Healthcare
11.2021 - 06.2022
Registered Nurse
Harper/Hutzel Hospital
03.2017 - 11.2021
Registered Nurse
Henry Ford Wyandotte Hospital
05.2001 - 01.2017
Associate of Science - Nursing
Henry Ford College
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