Donna Moore
US
Summary
With a proven track record at Allied Universal Security Services, I excel in surveillance and complex problem-solving, ensuring a safe environment through meticulous risk assessment and effective incident reporting. My detail-oriented approach and ability to quickly adapt to emergency situations have significantly improved security protocols and customer service standards.
Overview
30
30
years of professional experience
Work History
Security Officer
Allied Universal Security Services
04.2005 - Current
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Reported suspicious activities and persons to law enforcement.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Security Officer
Sears Roebuck
06.2003 - 02.2005
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored CCTV cameras and alarm systems for security breaches.
File Clerk
Village for Care
11.2002 - 02.2003
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Monitored and updated filing systems to meet organization standards.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Improved file organization by implementing an efficient categorization and labeling system.
- Cleaned up files regularly by removing outdated information for archival or disposal.
Receptionist
American Dental
08.2001 - 03.2002
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Microfilm Technician
Depository Trust Corporation
12.1994 - 07.1995
- Managed inventory of supplies such as film reels, developer chemicals, and printer paper to ensure uninterrupted work processes.
- Contributed to a streamlined workflow with effective communication between team members and departments.
- Streamlined order processing by accurately logging incoming requests for document reproductions into tracking systems.
- Demonstrated attention to detail while preparing original documents for filming, ensuring accurate reproduction on microfilm reels.
Education
No Degree -
Bushwick Outreach School
Brooklyn NYSkills
- Patrol operations
- Detail Oriented
- Complex Problem-Solving
- Access Control
- Surveillance
- CCTV Monitoring
- Incident Reporting
- Report Writing
Timeline
Security Officer
Allied Universal Security Services
04.2005 - Current
Security Officer
Sears Roebuck
06.2003 - 02.2005
File Clerk
Village for Care
11.2002 - 02.2003
Receptionist
American Dental
08.2001 - 03.2002
Microfilm Technician
Depository Trust Corporation
12.1994 - 07.1995
No Degree -
Bushwick Outreach School
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