Donna Murtha

Schedule depositions, court appearances, and meetings, ensuring all events were properly communicated to relevant parties.

Manage and maintained calendars for conferences, depositions, motions, and other critical dates.

Coordinated appearances with attorneys, clients, and outside counsel including per diem attorneys

Process requests for documents or information from attorneys and expedite legal procedures.

Process requests for documents or information from attorneys and expedite legal procedures.

Familiarity with online court systems including ECourts, ELaw, and NYSCEF.

• Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
• Responded to customer questions via telephone and written correspondence regarding product information, lead times, and delivery schedules.
• Managed department training documents as part of ISO 9001 certification processes. Responsible for the entire North American Customer Service team.
• Responsible for all quality and non-quality complaints and returns by entering return authorization numbers and working closely with the Quality team to organize and manage returns.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Skilled at working independently and collaboratively in a team environment.

• Obtained and recorded dietary preferences, allergies and intolerances from individual patients or families.
• Maintained patient Nutrition records and reports to need guidelines
• Assisted Dietitian with creating daily and weekly menus according to diet prescriptions
• Responsible for daily monitoring of food equipment to ensure food safety practices
• Assisted Food Service manager with food deliveries, inventory, setting up food line and work stations