Summary
Overview
Work History
Education
References
Timeline
Generic

DONNA M. WOOD

Worcester

Summary

Retail Associate

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

16
16
years of professional experience

Work History

Teller 2

Community Bank N.A.
Cobleskill
01.2017 - 07.2025
  • Duties include handling transactions for customers, including check cashing, deposits, withdrawls, transfers, loan payments, cashiers checks, and assisting with opening and closing accounts.
  • Provide information on new products and services to build lasting customer relationships.
  • Maintain cash drawers, assuring the branch is balanced at the end of each day.
  • Provided a safe and sanitized branch lobby and Teller line during the pandemic.

HR Manager

JC Penney
Oneonta
01.2016 - 01.2017
  • Responsibilities included all phases of operations with a concentration on training and talent management.
  • Adhere to all applicable labor laws and regulations. Made sure everyone was trained in OSHA compliant to blood bourne pathogens (BBP) training course.
  • Foster a positive and clean work environment, managed the floor buffer and cleaned bathroom when needed.

Store Manager

Payless Shoe Source #4136
Oneonta
01.2010 - 01.2016
  • Provided a clean and inviting environment for our customers daily which included cleaning and sanitizing all surfaces and a nightly checklist.
  • Duties include hiring, training, scheduling, disciplinary and HR functions, team coaching and job assignments, cash operations, loss prevention, payroll, receiving, customer service, sales projections and goals, and all other managerial functions required to maintain and run the store.
  • Served as a multi-store manager from 2011-2013, managing the Front Street, Binghamton NY store, in addition to my own.

Education

Regents Diploma -

Sharon Springs Central School
Sharon Springs, NY

Horticulture Major -

SUNY Cobleskill
Cobleskill, NY

Business and Secretarial Courses -

Spencer Business Institute
Schenectady, NY

References

Jessica Endris, Store Manager, Bath & Body Works, Oneonta, NY, (607)432-2862, Linda Serdy, PACE Program-Retired, SUNY Cobleskill, Cobleskill, NY, (607)435-8931, Heather Brown, Support Specialist, Mirabito Energy Products, Oneonta, NY, (607)432-4328, Kathy Bleuer, Postmaster-Retired, Cooperstown, NY, (607)397-9463, Jennifer Rightmyer, Teacher, Richmondville, NY, (518)231-6077

Timeline

Teller 2

Community Bank N.A.
01.2017 - 07.2025

HR Manager

JC Penney
01.2016 - 01.2017

Store Manager

Payless Shoe Source #4136
01.2010 - 01.2016

Regents Diploma -

Sharon Springs Central School

Horticulture Major -

SUNY Cobleskill

Business and Secretarial Courses -

Spencer Business Institute

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