Deidali Lujan
Odessa,TX
Summary
Dedicated Teller with expertise in customer service, cash handling, and relationship building. Committed to enhancing client satisfaction and ensuring accurate transaction processing.
Overview
5
5
years of professional experience
Work History
Teller 2
American Momentum Bank
Odessa Tx
01.2022 - Current
- Processed customer transactions accurately and efficiently, ensuring adherence to bank policies.
- Assisted customers with account inquiries and resolved issues, enhancing overall satisfaction.
- Maintained cash drawer integrity through meticulous balancing and reconciliation practices.
- Educated clients on banking products and services, fostering increased engagement and usage.
- Implemented security measures to protect against fraud and ensure compliance with regulations.
- Monitored account activity for suspicious transactions, reducing risk exposure for the bank.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Education
High School Diploma -
Odessa High School
Odessa, TXSkills
- customer service
- Cash handling
- Cash drawer balancing
- Customer relationship building
- Spanish speaking
- Strong work ethic
- Professionalism and courtesy
- Reliable
- Sorting and filing
- Night and safe deposit procedures
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Teller 2
American Momentum Bank
01.2022 - Current
High School Diploma -
Odessa High School