Lindsay Hepner
Kish Bank
Danville ,PA
1
year of professional experience
Teller 2 at Kish Bank with a strong work ethic and exceptional customer service skills. Successfully balanced cash drawers and conducted audits, ensuring compliance and accuracy. Trained new tellers in best practices, fostering a professional atmosphere while enhancing customer relationships and handling complex transactions efficiently. I currently am a teller 2 but handle the Responsibilities of a head teller position.
Work History
Teller 2
1 Year 5 Months- Processed deposits, withdrawals, transfers, and loan payments with accurate transaction handling.
- Balanced cash drawer and reconciled teller differences following branch procedures.
- Verified customer identification and maintained compliance with banking regulations.
- Assisted customers with account inquiries, product information, and issue resolution.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Provided training to new tellers on bank procedures, systems, and customer service best practices.
- Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
- Override limit of $2000.
- Pulling branch reports to audit branch cash limits
- Preform audits of teller drawers, work, safe deposit boxes, as well as the vault
- Accurately replenish and balance the atm
Education
High School Diploma
Skills
Exceptional customer service
Strong work ethic
Professionalism and courtesy
Excellent time management skills
Cash handling and management
Friendly
Cash counting
Cash handling
Customer relationship building
Account updating
New teller training
Currency and coin counter
Vault monitoring
Account security
Night and safe deposit procedures
Timeline
Teller 2
Kish Bank
05.2025 - CurrentRead More
East Juniata High School
High School Diploma
Read More