Donna Poovey
Denver,NC
Summary
Licensed in Property and Casualty Insurance in North Carolina. I am hardworking, organized, and reliable. I am committed and determined to complete any task at hand to the best of my abilities.
Overview
9
9
years of professional experience
Work History
Senior Associate Agent
NC Farm Bureau Mutual Insurance
2017.03 - Current
- Played a pivotal role in securing new business opportunities through tailored proposals and presentations.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
- Conducted in-depth research to inform decision-making processes and support strategic planning initiatives.
- Championed best practices in quality assurance, consistently delivering error-free work products that exceeded client expectations.
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
Waitress
Jones Fish Camp
2015.07 - 2017.03
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volumes of customers during peak hours, maintaining prompt and efficient service.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Education
High School Diploma -
Long Shoals Wesleyan Academy
Lincolnton05.2015
No Degree - Small Business
Gaston College
LincolntonSkills
- Training and Mentoring
- Time Management
- Supporting Sales Staff
- Production Support
- Strategy Development
- Research Abilities
- Record and File Management
- Customer Engagement
Timeline
Senior Associate Agent
NC Farm Bureau Mutual Insurance
2017.03 - Current
Waitress
Jones Fish Camp
2015.07 - 2017.03
High School Diploma -
Long Shoals Wesleyan Academy
No Degree - Small Business
Gaston College
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