Donna Rahea Pearson

Executed in-store services by setting up displays, managing inventory, and executing planograms to ensure shelves remained stocked and organized.

• Managed product displays to enhance customer engagement and drive sales.
• Collaborated with team members to ensure accurate inventory management and stock levels.
• Assisted customers in locating products and providing information on features.

Being the face of the store, providing exceptional customer service and ensuring every guest has a positive shopping experience. Maintaining a friendly, dependable attitude that is customer-focused, communicates effectively, and performs well under pressure.

• Processed customer transactions accurately and promptly at Terrible Herbst Convenience Store.
• Maintained accurate cash drawer and balanced registers daily.
• Assisted customers in locating products and addressing inquiries to improve their shopping experience.

Assisted customers with natural health inquiries, managed inventory, and packed web orders, ensuring a clean store environment.

• Maintained accurate records of customer service histories.
• Identified and implemented improvements in customer service standards to enhance overall customer experience.
• Delivered personalized customer service to exceed customer expectations and boost satisfaction.

Mixed cocktails and beverages according to established recipes and customer preferences. Managed bar inventory and restocked supplies as needed throughout shift and provided excellent customer service by engaging with patrons and addressing needs.

• Prepared and served a variety of handcrafted cocktails and beverages.
• Ensured cleanliness and organization of bar area to create a welcoming atmosphere for guests.
• Supported inventory management by monitoring levels and ordering supplies to maintain operational efficiency.

Delivered exceptional service to guests, enhancing overall experience and contributing to guest retention and attraction.

• Provided prompt and friendly beverage service to casino guests.
• Maintained cleanliness and organization of serving stations throughout shifts.
• Collaborated with bar staff to ensure timely drink preparation and delivery.

Provided exceptional customer service to enhance guest satisfaction and experience.

• Delivered prompt, courteous beverage service to guests, enhancing customer satisfaction and promoting repeat visits.
• Delivered drinks promptly while maintaining a clean and organized service area.
• Assisted guests with menu selections, ensuring a memorable dining experience.