Donna Reed
Newfield,NY
Summary
Billing Specialist adept at collecting, posting and managing account payments. Independently handles client requests, billing needs and administrative functions. Reviews contracts and other documents to issue accurate invoices.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
Cayuga Medical Associates
Ithaca, NY
01.2023 - Current
- Answered incoming calls in a professional manner.
- Verified insurance information, collected payments, and scheduled appointments.
- Adhered to HIPAA regulations when handling confidential patient information.
- Assisted with scheduling follow-up appointments according to provider availability.
- Scheduled patient appointments and procedures.
- Inputted patient demographic data into electronic health record system.
- Scheduled patient appointments over phone and in person, maximizing productivity.
Billing Specialist
Arleo Eye Associates
Ithaca, NY
09.2021 - 07.2022
- Answered customer inquiries regarding billings, payments, account status.
- Processed and sent invoices, adjustments and credit memos to customers.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Managed account receivables to maintain payments within net terms.
Education
High School Diploma -
SVE High School
Spencer, NY06-1982
Skills
- Claims Processing
- Payment posting
- Accounts receivable expertise
- Coding proficiency
- Collections
- Medical billing and collections
- Customer Service
- Invoice Generation
Timeline
Patient Service Representative
Cayuga Medical Associates
01.2023 - Current
Billing Specialist
Arleo Eye Associates
09.2021 - 07.2022
High School Diploma -
SVE High School
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