Donna Rutledge
Columbus,MS
Summary
Adept at leveraging administrative and research skills honed at Ohio State University, I excel in human resources, critical thinking, and strategic planning. I have demonstrated success in achieving over $19,000 in fiscal savings and enhancing operational efficiencies. Skilled in Microsoft Office 365 and adept at fostering robust customer relationships, my approach is results-oriented and data-driven, showcasing exceptional organizational and critical thinking abilities. I am an organized and dependable candidate who successfully manages multiple priorities with a positive attitude. As a detail-oriented team player, I can handle multiple projects simultaneously with high accuracy, instilling confidence in my ability to deliver results.
Overview
18
18
years of professional experience
Work History
Administrative and Research Coordinator
Ohio State University
01.2023 - 05.2023
- · As a manager's liaison, I carried out various tasks within Workday. My responsibilities encompassed human resources (HR) functions, including developing job descriptions for graduate and federal work-study students. Furthermore, I handled payroll, maintained employee files for 9-month faculty, and managed budgets for pilot and center-sponsored projects. In my role, I served as the business and strategic planner for the college and center's continuous operations. Additionally, I offered executive-level administrative support and managed confidential information with discretion. My responsibilities encompassed organizing appointment calendars, assigning interoffice tasks, overseeing new employee onboarding, and aiding the director and faculty with expense reports, payments, and purchase requests via Workday. Furthermore, I reconciled a contract exceeding $20,000, securing over $19,000 in fiscal savings for the organization.
- · Utilizing Workday, I carried out administrative and technical duties. These responsibilities encompassed coordinating travel, transportation, and accommodations for the director, faculty, and guest speakers. Additionally, I managed the organization of meetings, conferences, and presentations, which involved preparing agendas, reports, and various forms of inter-office communication.
- Additionally, I worked alongside the college's Institutional Review Board (IRB) compliance staff to assess and prioritize incoming matters to identify the appropriate course of action. In collaboration with a small team, I researched start-up initiatives and projects. I played a crucial role in securing ORRP-IRB funding approval for the director's pilot project, which the W.K. Kellogg Foundation sponsored for Cardiovascular Health.
Graduate Research Associate
Ohio State Uniuversity
08.2019 - 05.2020
- I collaborated with the principal investigator to develop applications for educational grants, offering insights on innovative educational goals, program policies, and procedures to foster academic excellence. By compiling and synthesizing data, I could identify significant trends and research patterns that have profoundly impacted our area of study. Additionally, I monitored implicit and explicit biases within educational programs, focusing on urban education, diversity, inclusion, social justice, and equity.
- I also meticulously collected and assessed quantitative and qualitative research data from diverse sources, such as journals, peer-reviewed articles, and books. I managed a relational database that stored this information for future reference, reporting, and analysis. I contributed to the development of innovative research techniques, resulting in higher-quality outcomes.
Administrative and Education Policy Researcher
Children's Defense Fund, CDF
05.2018 - 11.2018
- ·I provided impactful high-level administrative support to both the director and the assistant policy director. My main duties included drafting and editing documents to guarantee precision in language, coherence, and readability. I also wrote research papers, reports, reviews, and summaries regarding Educational Policy. Additionally, I crafted correspondence and prepared and completed reports for various publications, meetings, monthly newsletters, and online content.
- I developed presentations, materials, and documentation for advocacy events and coalition meetings involving Ohio State Senators, non-profit organizations, and stakeholders. Additionally, I carefully screened calls and emails, responding swiftly to facilitate and prioritize executive communication. I collaborated with interdisciplinary teams to conduct comprehensive studies and generate valuable insights.
- I thoroughly researched educational policies, collected pertinent qualitative and quantitative data, and compiled a detailed database for web publications, journals, policy briefs, and communications. I gathered and structured information for research objectives and engaged in research on study topics to enhance understanding and make significant contributions.
Assistant Supervisor, City Letter Carrier
United State Postal Service
02.2005 - 11.2012
- I supervised 30 carriers and five front desk clerks. Managed daily tasks and delegated responsibilities effectively to optimize team resources and meet deadlines. I applied leadership and problem-solving skills to maintain team efficiency and organize workflows. I submitted documentation and reports to upper management and worked with the management team to implement a proper division of responsibilities. I addressed employee concerns promptly and professionally, maintaining high job satisfaction levels among team members. Additionally, I assisted in developing training materials to ensure a consistent learning experience for new hires.
- As a Carrier, I was responsible for the daily delivery of mail and packages to residential and business addresses. I kept detailed records of items returned or collected for delivery. Additionally, I promptly and accurately addressed customer complaints concerning postal service issues. My primary responsibility was to assess delivery route zones to identify and rectify any operational discrepancies. This was crucial to guarantee that mail reached the correct address and zone. Additionally, I managed statistics from both internal and external customers by analyzing pertinent data to confirm the precision of deliveries. Furthermore, I organized packages for shipment, pickup, and courier services to expedite customer deliveries. In this role, I coordinated with courier services to ensure packages were delivered to customers promptly and efficiently.
Education
Ph.D. - History of Education
Ohio State University-College of Education
Columbus, OH05.2027
Master of Arts - Public Policy Management
Ohio State University-John Glenn College of Public
Columbus, OH05.2019
No Degree - Social Work
Ohio State University-College of Social Work
Columbus, OHBachelor of Arts - Psychology
Ohio Christian University
Circleville, OHOhio State University
Columbus, OHSkills
Administrative Skills
- Human Resource (HR) Skills
- Coordinated Travel
- Meeting Coordinator
- Microsoft Office 365
Organizational Skills
- Effective Time Management
- Filing Calander Management
- Database Organizational Skills
Research Skills
- Data Extraction
- CITI Certified
- Research and Analysis
- Case Report Management
Customer Service Skills
- Customer Relationship Management
- Presentation Skills
- Internal and External Communications
- Customer Resolution
Timeline
Administrative and Research Coordinator
Ohio State University
01.2023 - 05.2023
Graduate Research Associate
Ohio State Uniuversity
08.2019 - 05.2020
Administrative and Education Policy Researcher
Children's Defense Fund, CDF
05.2018 - 11.2018
Assistant Supervisor, City Letter Carrier
United State Postal Service
02.2005 - 11.2012
Ph.D. - History of Education
Ohio State University-College of Education
Master of Arts - Public Policy Management
Ohio State University-John Glenn College of Public
No Degree - Social Work
Ohio State University-College of Social Work
Bachelor of Arts - Psychology
Ohio Christian University
Ohio State University