Open To Work
Donna Sherman COT CPC
Sulphur,LA
Work Preference
Summary
Clinical Director with extensive experience in clinical operations management, staff supervision, and patient flow coordination. Strengths include billing procedures, MIPS submission, scheduling, training, and interdepartmental coordination.
Overview
1
1
Certification
33
33
years of professional experience
Work History
Clinical Director
The Eye Clinic, APMC, INC.
01.1994 - Current
- Directed clinical operations, aligning patient care workflows with regulatory and quality standards.
- Supervised ophthalmic staff, reinforcing clinical protocols and consistent service delivery.
- Coordinated provider schedules, optimizing patient flow and appointment utilization.
- Oversaw clinical training, strengthening staff competency in exam room procedures and patient support.
- Coached and trained newly hired employees so that each understood job responsibilities and the requirements of the positions.
- Coding office visits as well as surgical procedures and hospital consults.
- Review denials of claims vs chart documentation to ensure corrections that can be made are made.
Education
Paralegal - Legal Studies
Southern Technical College
Jackson, MS05-1990
Skills
- Clinical operations management
- Billing procedures
- MIPS measures and submission
- Work scheduling
- Interdepartmental coordination
- Employee performance evaluations
Certification
Certified Ophthalmic Technician 2005 - Present
Certified Professional Coder 2026 - Present
Timeline
Clinical Director
The Eye Clinic, APMC, INC.
01.1994 - Current
Paralegal - Legal Studies
Southern Technical College