Walter Martin. MA, LMFT
Bonsall,USA
Summary
Dynamic leader with extensive experience in clinical operations management at FamilyCounselingSanDiego.com. Proven expertise in EMR administration and regulatory compliance, resulting in the development of programs that significantly enhance patient care. Strong interpersonal skills facilitate effective collaboration among teams, leading to high-quality service delivery and improved client outcomes. Committed to making a positive impact in the mental health sector. Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients. Versatile business leader bringing [Number] years of experience as accomplished [Job Title]. Strategic problem-solver, change manager, and visionary executive with success implementing plans to meet current and future needs. Key expertise in [Industry].
Overview
26
26
years of professional experience
Work History
Clinical Director
In Home Psychiatric Services
Los Angeles, California
01.2025 - Current
- Developed, implemented, revised, and evaluated new protocols to enhance policies and procedures.
- Ensured appropriate training for all employees prior to patient interaction.
- Recruited talented individuals with strong skill sets and a passion for service, building an exceptional team.
- Evaluated clinical staff performance through regular assessments and feedback sessions.
- Provided onboarding and coaching to new hires, fostering comfort in job roles and readiness for responsibilities.
President and Chief Ex Officer
FAMILYCOUNSELINGSANDIEGO.COM, INC
Bonsall, CA
06.2012 - Current
- Directed daily functions of FamilyCounselingSanDiego.com, focusing on client assessments and therapy services.
- Administered psychotherapy for various demographics, including couples and children.
- Streamlined medical billing processes with implementation of paperless EMR solutions.
- Coordinated workshops with Dr. AJ Popky to enhance community outreach.
- Taught court-certified classes on parenting strategies and anger management techniques.
- Ensured compliance through effective program referrals and regulatory adherence.
- Facilitated IEP coaching sessions alongside educational parenting classes.
- Managed a team of five therapists, overseeing billing, bookkeeping, and contract negotiations.
Clinical Director
AFFINITY TREATMENT CENTERS, INC
Vista, CA
07.2019 - 01.2024
- Managed daily clinical operations for six-bed residential mental health facility.
- Conducted client intake and assessments to ensure comprehensive care.
- Delivered EMDR therapy incorporating DeTUR substance abuse protocol for all clients.
- Customized electronic medical records to meet facility-specific requirements.
- Reported directly to CEO and Medical Director, facilitating training for interns.
- Developed Best Practices training to enhance quality of care and reduce liabilities.
- Supervised intern staff while managing utilization review and billing processes.
- Led program development initiatives utilizing harm reduction methods within recovery frameworks.
Licensed Marriage Family Therapist
AURORA FAMILY COUNSELING CENTER, INC
Murrieta, CA
05.2015 - 04.2017
- Facilitated client assessments and intake processes to ensure effective care delivery.
- Conducted therapy sessions for couples, individuals, and children to address diverse needs.
- Administered group therapy and crisis interventions to support clients in distress.
- Utilized EAP resources, along with CARES and IEHP frameworks, for optimal treatment planning.
Military Family Life Counselor
HEALTHNET-MHN GOVERNMENT
Hampton, VA
09.2015 - 03.2016
- Responsibility for 550 active duty Navy teenagers on campus and conducting support services, brief therapy, Solution focused Brief Counseling to assist with deployment and displacement stress.
- Serra High School SPA assignment from 10/2015 to 03/2016.
- Independent assignment requires creatively engaging students to formulate stronger peer connections.
- Assist developing groups and team building activities to assist counseling staff and administration duties.
- Connect families struggling with other community services as needed.
Care Manager - Utilization Review
MAGELLAN
San Diego, CA
07.2015 - 09.2015
- Executed Clinical Care reviews for Blue Cross mental health programs.
- Monitored effectiveness of inpatient and intermediate substance abuse treatment services.
- Provided crisis intervention, triage, and emergency authorizations as needed.
- Conducted clinical care evaluations for various levels, adhering to professional guidelines.
- Partnered with facilities to develop and implement discharge plans.
- Managed ongoing caseload during quality reviews.
Licensed Marriage Family Therapist
PSYCARE, INC
San Diego, CA
11.2014 - 08.2015
- Performed client intake and evaluations to design personalized treatment plans.
- Conducted individual and family therapy sessions to address emotional and behavioral issues.
- Collaborated with multidisciplinary teams to create comprehensive treatment plans.
- Facilitated support groups for families dealing with grief and trauma.
- Utilized evidence-based practices to enhance therapeutic outcomes for clients.
- Educated clients and community members about mental or physical illness, substance abuse, medication-assisted treatment and available community resources.
Clinical Director
WEST COAST RECOVERY CENTERS
Oceanside, CA
08.2014 - 11.2014
- Managed day-to-day clinical operations for six-bed residential addiction recovery facility.
- Supervised multidisciplinary teams to ensure quality mental health care delivery.
- Developed treatment plans in collaboration with healthcare professionals and families.
- Implemented training programs for staff to enhance therapeutic techniques and approaches.
- Managed compliance with state regulations and best practice guidelines for mental health.
- Created innovative programs to improve patient outcomes in the long term.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
- Facilitated communication between physicians, nurses, administrators, and other stakeholders.
- Managed the day-to-day operations of a multi-disciplinary team.
- Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
- Coordinated weekly work schedules for department employees.
- Conducted client intake, assessment, and utilization review to ensure comprehensive care.
- Supervised interns and developed clinical programming to enhance treatment quality.
- Provided EMDR therapy using DeTUR substance abuse protocol for all clients.
- Customized electronic medical records to meet specific facility needs.
- Reported directly to CEO and Medical Director, contributing to program development.
- Trained staff on best practices to improve care quality and understanding of ethics.
- Executed quality improvement audits for insurance readiness and utilization review.
Clinical Psychotherapist
AMERICAN ADDICTION CENTERS, INC.
Murrieta, CA
03.2014 - 08.2014
- Executed caseload management for 12-14 residential clients using EMDR protocols.
- Led 10 therapeutic groups per week integrating eastern philosophy with CBT techniques.
- Coordinated with treatment teams and community organizations for effective patient support.
- Identified high-risk circumstances, implementing timely interventions for client welfare.
- Provided advocacy for patients and families, establishing connections with necessary resources.
- Complied rigorously with legal, regulatory, and documentation standards in practice.
- Mentored CADAC staff to strengthen team capabilities and client relations.
- Managed core responsibilities and daily tasks to achieve successful therapeutic outcomes.
- Oversaw daily operations and core duties, contributing to successful patient care.
- Managed core responsibilities and daily tasks to ensure effective therapeutic outcomes.
Clinical Therapist/Forensic Clinical Therapist II
COUNTY OF RIVERSIDE HHSA (Forensic Mental Health)
Riverside, CA
12.2012 - 01.2014
- Worked as a Forensic Clinical Therapist II, and proved client assessment, crisis counseling, client plan development, caseload management, and client relations.
- Evaluate inmates' psycho-social needs and the impact of illness on those needs.
- Evaluate inmates' family/social situation.
- Participate in on-going counseling.
- Assess for DTS/DTO/GD for possible hospitalization.
- Provide housing recommendations for the sheriff department.
- Make recommendations to the team for appropriate psycho-social and psychiatric support.
- Document history, care plans and prepare reports as needed.
- AB109 court ordered assessment and discharge planning.
- State Hospital coordination of care returning to competency for trial.
- Transferred from Full Time to Part Time TAP Program and manager retired and my 6-month assignment had ended.
- Currently employed through Riverside County TAP program waiting for a new assignment.
- Certified to complete 4011.6 (5150) services for Danger to Self, Danger, Others, Gravelly-Disabled situations.
- A super-user for Avatar/ELMR medical record system.
- Patton State Hospital assessments for competency.
Licensed Mental Health Clinician/Treatment Team Leader
COUNTY OF SAN DIEGO HHSA - Behavioral Health Services
San Diego, CA
07.2001 - 01.2013
- Conducted client intake, assessments, and crisis counseling to effectively manage caseloads.
- Participated in case conferences to discuss treatment plans and progress updates with psychiatrists or physicians.
- Performed research activities related to mental health interventions and treatments.
- Developed comprehensive treatment plans and implemented therapeutic interventions for optimal patient outcomes.
- Facilitated group therapy and psycho-educational support groups to promote mental health awareness.
- Coordinated hospital transfers and assessed emergency room situations for timely interventions.
- Collaborated with treatment teams and community agencies to enhance service delivery continuity.
- Advocated for patients and families, connecting them with essential internal and external resources.
- Ensured compliance with legal reporting and documentation standards across all client interactions.
- Created Cognitive Behavioral Workbooks for inpatient programs, providing specialized training for staff on transgender populations.
Licensed Mental Health Clinician / Treatment Team Leader
San Diego County Psychiatric Hospital
San Diego, CA
06.2012 - 01.2013
- Provide services including suicide risk assessments, crisis counseling, group therapy, treatment team facilitation, case management, community hospital transfers, emergency room assessments, long term care planning and cognitive behavioral treatment planning.
- Created Cognitive Behavioral Workbook for inpatient program and provided training on transgender populations.
- Provided crisis assessments with psychiatry staff in EPU and facilitated transfers to community hospitals.
- Developed reputation within the addiction and treatment facility community for working with acute, sub-acute and personality disordered patients and facilitating their transitions from inpatient care, as well as bridging the gap and facilitating their transitions into aftercare or a return to private therapy.
- Utilized strong case management skills while working closely with other treatment professionals and patients at various levels of care, in order to support the 'best possible outcome for long term recovery.'
- Honored by San Diego County HHSA Director for work with Fire Victims in the San Diego Fire Storms of 2004 & 2007.
- Awarded Honors by San Diego County HHSA Director and San Diego County Red Cross for Katrina Victim Relief in 2005.
Driving Under Influence Program Coordinator/Substance Abuse Counselor
MANAGED HEALTH NETWORK - HEALTHNET
San Marcos, CA
04.1999 - 12.2002
- Responsible for classroom instruction, curriculum development, student testing and evaluation, and student relations.
- Taught education modules in Family Dynamics, History of Addiction, Driving While Drunk Cognitive Impairment, and Identifying Triggers.
- Conducted state-approved educational modules on alcohol and drug abuse issues.
- During tenure at the facility, also conducted individual and group counseling, and provided case management for approximately forty clients.
- Teacher for the 6 module court ordered education.
Facility Social Worker
INLAND EMPIRE RESIDENTIAL CENTER, INC.
Redlands, CA
04.1999 - 01.2000
- Responsible for client intake and assessment, treatment and service plan development, discharge and termination planning, staff training and supervision, crisis intervention, staff performance evaluation, and regulatory compliance.
- Managed staff of 23, and created CE classes for all personnel.
- Facility Senior Supervisor (11/1998-04/1999) Responsible for supervising staff members, conducting therapeutic group meetings, crisis intervention, budget administration, staff evaluation, and client relations.
- Supervised a staff of 14.
- Also, Child Care Worker part-time from 1995-1998.
Education
Master of Arts - Counseling Psychology
NATIONAL UNIVERSITY
San Diego, CA04.1999
Bachelor of Arts - Psychology
CALIFORNIA STATE UNIVERSITY, SAN MARCOS
San Marcos, CA08.1996
Associate of Arts - Liberal Arts and Sciences, General Studies
PALOMAR COLLEGE
San Marcos, CA07.1995
Skills
- Clinical operations management
- Psychotherapy techniques
- Medical billing and coding
- EMR administration
- Regulatory compliance
- Program development
Fax
619-924-9931
Professional Qualifications And Certifications
- Employee Assistance Specialist - Clinical - EACC Approval, Employee Assistance Professionals Acc, 2016
- Wright's Law Seminar for Educational Advocates Certification Course, 2014
- MHN Military - MFLC training for as independent contractor training, 2014
- DOD- Cybersecurity Awareness Version 2.0 Identifying and Safeguarding, 2014
- Red Cross Heartsaver First Aid, CPR, and AED Certifications (Expire Aug 2018)
- DSM-5 Training, American Addiction Center Professional Education, 2015
- HIV/AIDS: A Comprehensive Review (11/05/2013)
- EMDR basic certification Part 1 and Part 2 (trauma assessments) by Dr. Philip Manfield (06/2013)
- FEMA certification for Introduction to Incident Command System ICS-100 (03/2011) & CERT Training (04/11)
- Treating Difficult Clients by Dr. Hedges (09/2010)
- Advance Critical Incident Stress Management 16 hrs (01/2003)
- Torture and Related Trauma Conference (11/2010)
- Cognitive Therapy for Axis II Borderline and Narcissistic Training (01/2011)
- CPI Nonviolent Crisis Intervention Training Program (07/2012)
- Facing the Challenge of Liability in Psychotherapy by Dr. Hedges 6 hrs on 03/11/2011
- Cognitive Behavioral Therapy for Anxiety Disorders 6 hrs on 08/18/2010
- Bipolar Disorder: Current Research from NIHM 3 hrs on 08/04/2010
- Spousal and Partner Abuse: Improving Health Care Response 7 hrs on 11/22/2010
- California Law and Ethics for MFTs 6 hrs on 11/01/2010
- Torture and Related Trauma Conference 6 hrs on 06/10/2008
- Advanced Clinical Considerations: Hispanic/Latino Populations 4 hrs on 09/29/2005
- Cross Cultural Populations: African Americans 7 hrs on 02/12/2004
- Advance Critical Incident Stress Management 16 hrs on 01/14/2003
- Critical Incident Stress Management: Basic 14 hrs on 09/24/2003
- Elder Abuse & Neglect: Prevention 4 hrs on 03/19/2002
- Wraparound Facilitation Training: 8 hrs on 08/16/2001
- Domestic Violence Training Symposium 24 hrs on 08/30/1998
- Group Facilitator Program by Burton Bialik, Ph.D. completed 24 hrs on 01/09/1998
- PADI Scuba School Lic #42192 06/08/89 Dive Master As. Instructor, taught classes from 1989-2002
- Martin, Walter (12/2014). First Published Book, 'Heart and Soul towards Intimacy: Couples Workbook'
- CPH and Associates # PHCP 113893 711 S. Dearborn, Ste 205, Chicago, IL 60605 Expires 5/2021
- Completed 12 CE units as CCTP a Certified Clinical Trauma Professional 08/2019
- 96773 A Review of Psychiatric Emergencies 10 CEU 04/2020
- 97662 Online Professionalism and Ethics 3 CEU 04/2020
- 96592 Conducting Culturally Sensitive Psychosocial Research 5 CEU 04/2020
- 71500 The Bisexual Client: Trauma-Focused Care 5 CEU 04/2020
- 93091 Management of Opioid Dependence During Pregnancy 2 CEU 04/2020
- 95171 Medical Marijuana and Other Cannabinoids 5 CEU 04/2020
- 96472 Obsessive-Compulsive Disorder 4 CEU 04/2020
- 76410 Behavioral Addictions 15 CEU 04/2020
- 74713 HIV/AIDS: Epidemic Update for Behavioral Health Professionals 7 CEU 04/2020
- 91942 Providing Culturally Responsive Care to Asian Immigrants 10 CEU 04/2020
- 77040 Setting Ethical Limits: For Caring and Competent Professionals 6 CEU 04/2020
- 76430 Mass Shooters and Murderers: Motives and Paths 15 CEU 04/2020
- 76862 Clinical Supervision: A Person-Centered Approach 10 CEU 04/2020
- 77722 Ethics for Counselors 6 CEU 04/2020
Published Work
Heart and Soul Towards Intimacy Couples Workbook, CreateSpace Independent Publishing Platform, 2, 02/25/2015
References
References available upon request.
Timeline
Clinical Director
In Home Psychiatric Services
01.2025 - Current
Clinical Director
AFFINITY TREATMENT CENTERS, INC
07.2019 - 01.2024
Military Family Life Counselor
HEALTHNET-MHN GOVERNMENT
09.2015 - 03.2016
Care Manager - Utilization Review
MAGELLAN
07.2015 - 09.2015
Licensed Marriage Family Therapist
AURORA FAMILY COUNSELING CENTER, INC
05.2015 - 04.2017
Licensed Marriage Family Therapist
PSYCARE, INC
11.2014 - 08.2015
Clinical Director
WEST COAST RECOVERY CENTERS
08.2014 - 11.2014
Clinical Psychotherapist
AMERICAN ADDICTION CENTERS, INC.
03.2014 - 08.2014
Clinical Therapist/Forensic Clinical Therapist II
COUNTY OF RIVERSIDE HHSA (Forensic Mental Health)
12.2012 - 01.2014
President and Chief Ex Officer
FAMILYCOUNSELINGSANDIEGO.COM, INC
06.2012 - Current
Licensed Mental Health Clinician / Treatment Team Leader
San Diego County Psychiatric Hospital
06.2012 - 01.2013
Licensed Mental Health Clinician/Treatment Team Leader
COUNTY OF SAN DIEGO HHSA - Behavioral Health Services
07.2001 - 01.2013
Driving Under Influence Program Coordinator/Substance Abuse Counselor
MANAGED HEALTH NETWORK - HEALTHNET
04.1999 - 12.2002
Facility Social Worker
INLAND EMPIRE RESIDENTIAL CENTER, INC.
04.1999 - 01.2000
Master of Arts - Counseling Psychology
NATIONAL UNIVERSITY
Bachelor of Arts - Psychology
CALIFORNIA STATE UNIVERSITY, SAN MARCOS
Associate of Arts - Liberal Arts and Sciences, General Studies
PALOMAR COLLEGE
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