Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
DONNA SOBREDO

DONNA SOBREDO

MICANOPY

Summary

I am actively seeking a position in Customer Service, management, or leadership, where my extensive experience of over four decades in working with people can significantly contribute to a company's needs. As a seasoned professional, I am committed to being a reliable and dedicated employee who values work ethic, does not take offense easily, and detests excuses. My approach to work is characterized by a steadfast commitment to professionalism in every aspect.

Overview

17
17
years of professional experience

Work History

Owner/Operator

Vitalifts LLC
03.2017 - 01.2024
  • Oversaw all aspects of this medical business, including financial management, client relations, and employee supervision, oversaw clinic regulatory requirements, managed inventory from multiple medical vendors and compounding pharmacies, managed employee training, benefits and regulatory requirements.
  • Wrote and audited employee manuals
  • Developed and executed effective marketing strategies, resulting in a solid customer base and improved brand image
  • Managed daily operations as owner/operator, demonstrating excellent leadership and organizational skills

Flight Attendant

Southwest Airlines
09.2007 - 10.2015
  • In-depth knowledge of safety procedures and emergency protocols in a fast-paced airline environment
  • Provided exceptional customer service, ensuring high passenger satisfaction and positive interactions
  • Handled challenging situations with diplomacy and professionalism
  • Demonstrated ability to multitask efficiently while maintaining a calm and composed demeanor

Flight Attendant Supervisor

Southwest Airlines
06.2007 - 01.2010
  • Supervised 500 Flight Attendants in the Orlando Base
  • Ensured compliance with FAA regulations, company policies, and safety training requirements
  • Conducted in-flight check rides to evaluate and mentor flight attendants
  • Managed medical leaves and family-related issues with discretion and professionalism
  • Led diversity training and ensured compliance with inclusion initiatives
  • Chaired the Culture Committee, identifying and coordinating grassroots local charities for donations and volunteer opportunities on behalf of the Southwest Airlines Corporate Culture Committee, managing a substantial budget to give back to local communities served by Southwest Airlines
  • Served on the Flight Attendant Hiring Team, conducting both group and one-on-one interviews to select top candidates

Education

BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION

University of Phoenix
10.2003

MANAGER IN TRAINING (MIT) PROGRAM -

Southwest Airlines
01.2009

ASSOCIATE OF ARTS - ART HISTORY

Valencia Community College
Orlando, FL
10.1995

Skills

  • Team Leadership
  • Strategic Planning
  • Project Management
  • Communication
  • Time Management
  • Problem-Solving
  • Resource Allocation
  • Conflict Resolution

Personal Information

Nationality: American/Canadian

Public Speaking Experience

Writing Experience

Live/Operate a working farm with rescue animals.

Timeline

Owner/Operator

Vitalifts LLC
03.2017 - 01.2024

Flight Attendant

Southwest Airlines
09.2007 - 10.2015

Flight Attendant Supervisor

Southwest Airlines
06.2007 - 01.2010

MANAGER IN TRAINING (MIT) PROGRAM -

Southwest Airlines

ASSOCIATE OF ARTS - ART HISTORY

Valencia Community College

BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION

University of Phoenix

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