DONNA SOLOMON
Moulton,AL
Summary
Experienced mailroom coordinator with expertise in mail sorting, postage processing, shipping labels, and invoice verification. Known for reliable office support, organized workflows, and efficient handling of high-volume mailroom tasks.
Overview
25
25
years of professional experience
Work History
Mailroom Coordinator
Alabama Farmers Cooperative Inc
Decatur, AL
08.2004 - 10.2026
- Processed large mail volumes in fast-paced office setting.
- Sorted incoming mail and parcels for Alabama Farmers Cooperative departments.
- Organized, routed, and delivered incoming mail across office areas.
- Prepared outgoing mail, postage, and shipping labels for Cooperative Business Services.
- Delivered interoffice correspondence between Alabama Farmers Cooperative locations.
- Kept mailroom supplies stocked and arranged for daily office needs.
- Trained new staff on use of post office equipment and machines.
- Checked supplier invoices for accuracy before payment submission.
- Answered phone calls, routed inquiries, and recorded messages.
Third Key Manager
Dollar General
Moulton, AL
05.2001 - 07.2004
- Opened and closed a Dollar General store using daily cash and alarm procedures.
- Supervised front-end operations, ensuring efficient register coverage during peak periods to enhance customer service.
- Trained cashiers on POS transactions, refunds, and customer service standards.
- Managed store operations in the absence of the Store Manager when necessary.
- Opened and closed the store in the absence of senior managers.
- Supervised bank deposits and security procedures to support store opening and closing.
- Performed opening and closing duties including cash handling, setting alarms.
- Controlled access to store keys and monitored security systems.
- Resolved customer complaints in a professional manner.
- Resolved customer concerns, escalating issues to store management to facilitate timely solutions.
- Assisted customers with locating and securing desired products.
- Replenished sales floor with merchandise and maintained organized stockroom areas.
- Monitored recovery, zoning, and cleanliness to keep Dollar General presentation standards.
- Conducted department walkthroughs to identify and address cleanliness, stock levels, and merchandising improvements.
- Assisted managers with inventory checks, price changes, and task completion.
- Processed credit card payments and counted back change and currency with an accuracy rate.
Education
Diploma - Office Information Technology
Calhoun Community College
Tanner, AL06-1989
High School Diploma -
Lawrence County High School
Moulton, AL05-1988
Diploma - Business Administration
Lawrence County Technical School
Moulton, AL05-1988
Skills
- Mail distribution
- Mail processing
- Package preparation
- Mailroom logistics
- Mailroom operations
- Invoice processing
- Office administration
Timeline
Mailroom Coordinator
Alabama Farmers Cooperative Inc
08.2004 - 10.2026
Third Key Manager
Dollar General
05.2001 - 07.2004
Diploma - Office Information Technology
Calhoun Community College
High School Diploma -
Lawrence County High School
Diploma - Business Administration
Lawrence County Technical School