Donna Spence
Del Valle,TX
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Food Server
Longhorn Steakhouse
Austin, Texas
11.2025 - Current
- Greeted LongHorn Steakhouse guests and provided attentive service throughout their dining experience.
- Greeted guests at tables, ensuring a welcoming atmosphere, took orders using suggestive selling, and entered them into POS accurately while multitasking and assisting with food running.
- Took food and beverage orders using POS system.
- Coordinated with kitchen staff to ensure order accuracy and timely delivery to guests.
Food Service Worker
Trinity Services Group, Inc.
Del Valle, TX
08.2023 - 10.2025
- Prepared and served meals for inmates efficiently within designated timeframes.
- Maintained cleanliness and sanitation standards in the kitchen, dining area, and food preparation areas
- Followed proper food handling procedures to ensure safety and quality of products
- Collaborated with team members to maintain efficient kitchen operations during peak service times
- Adhered to company policies regarding portion control, presentation, and recipe adherence
- Cleaned workstations before, during, and after each shift to maintain a clean working environment
- Managed multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment
- Demonstrated strong teamwork skills by effectively communicating with colleagues during high- pressure situations
- Demonstrated strong teamwork skills by effectively communicating with colleagues during high-pressure situations
Food server
Vickie's Diner
Las Vegas, NV
11.2023 - 09.2024
- Managed multiple tables during peak hours, ensuring swift and accurate service
- Coordinated with kitchen staff to deliver food orders promptly, enhancing customer satisfaction
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies.
- Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
Shift Leader
The Hush Puppy
Las Vegas, NV
05.2019 - 05.2023
- Supervised front-of-house and kitchen shifts, ensuring smooth operations and adherence to service standards.
- Led dining service team, enhancing guest experiences through effective use of POS, cash handling, and completion of opening/closing duties, side work, and checkout collections.
- Monitored opening and closing procedures, maintaining service floor readiness and compliance with operational guidelines.
- Conducted training sessions for team members on service standards and responsibilities. on guest service standards and station duties.
Server/Bartender
Trailriders/Ropers
Floresville, TX
09.2017 - 06.2018
- Provided full, friendly, and curious guest service in fast-paced restaurant/bar. Use of POS and cash handling.
- Served Trailriders/Ropers guests with accurate food and beverage orders
- Mixed cocktails and poured drinks following bar service standards
- Prepared a variety of cocktails using fresh ingredients and precise measurements. and poured drinks following bar service standards
- Opened and closed restaurant and bar, ensuring all procedures were followed for safety and cleanliness. Collaborated effectively with team members to enhance service quality.
Bartender
Coyotes Sports Bar
Kenedy, TX
07.2014 - 09.2017
- Opening and closing duties- Greeted guests promptly to create welcoming atmosphere- Verified guest identification to ensure compliance with age restrictions.- Made all drinks for bar and floor guest- Maintained constant communication with guests to ensure satisfaction- Delivered exceptional customer service to enhance guest experience- Operated POS systems efficiently- Handled cash transactions accurately- Ability to work in fast-paced environment.
- Prepared mixed cocktails and served beer efficiently at Coyotes Sports Bar.
- Managed POS transactions and closed customer tabs accurately
- Welcomed sports bar patrons and promptly took their drink orders.
Food Server
Buffalo Wild Wings
Las Vegas, NV
09.2009 - 06.2014
- Greeted and communicated with guests to ensure a welcoming dining experience. Take food and drink orders using suggestive selling techniques and enter in POS. Handled all transactions accurately to maintain efficient service. Executed opening and closing duties to ensure smooth restaurant operations- Performed sidework duties to support overall restaurant operations.- Collaborated with colleagues to achieve common goals. Great customer service
- Took food and drink orders with careful attention
- Served meals promptly and checked table needs
- Welcomed guests to Vickie’s Diner and presented them with menus.
Food Server/Bartender
Apple Bee's
Las Vegas, NV
08.1996 - 08.2009
- Welcomed guests upon arrival, setting a positive tone for their dining experience-Take and deliver food and beverage order- Use suggestive selling techniques and enter in POS- Maintained relationships with guests throughout meals, enhancing customer satisfaction and loyalty-Informed guests of specials, encouraging engagement with menu offerings- Performed opening and closing tasks to ensure smooth operations- Completed sidework tasks to support service staff and maintain cleanliness- Collaborated with team to ensure efficient service- Delivered exceptional customer service to enhance guest experiences.
- Took accurate food and beverage orders using point-of-sale system.
- Delivered meals and drinks from kitchen to tables promptly.
- Greeted guests and presented Applebee's menu recommendations.
Education
High school or equivalent -
Kenedy High
Kenedy, TXSkills
- Serving
- Food service
- Upselling
- Customer service
- POS
- Point-of-sale systems
- Cash Handling
- Bartending
- Table management
- Cash register
- Hospitality
- Guest Services
- Communication skills
- Restaurant experience
- Guest Services
Personal Information
- Title: Server/Bartender
- Driving License: Driver's License
- Availability: Anywhere
- Work Permit: Authorized to work in the US for any employer
Certification
- ServSafe
- Driver's License
- Food Handler Certification
- TABC Certified
Languages
English
Additional Information
- Authorized to work in the US for any employer
- Skills
- POS systems- Rules and regulations for Alcohol sales-Always maintain a positive attitude, Restaurant Server
Timeline
Food Server
Longhorn Steakhouse
11.2025 - Current
Food server
Vickie's Diner
11.2023 - 09.2024
Food Service Worker
Trinity Services Group, Inc.
08.2023 - 10.2025
Shift Leader
The Hush Puppy
05.2019 - 05.2023
Server/Bartender
Trailriders/Ropers
09.2017 - 06.2018
Bartender
Coyotes Sports Bar
07.2014 - 09.2017
Food Server
Buffalo Wild Wings
09.2009 - 06.2014
Food Server/Bartender
Apple Bee's
08.1996 - 08.2009
High school or equivalent -
Kenedy High