Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Steele

Summary

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support. Demonstrated ability to assist pharmacists in preparing medications and managing inventory efficiently. Proven track record of maintaining precise records and ensuring compliance with regulations.

Overview

20
20
years of professional experience

Work History

Pharmacy Technician

Harris Teeter Pharmacy
02.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

Assistant Manager-Deli/Bakery

Harris Teeter Inc
01.2019 - 02.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Manager-Deli/Bakery

Food Lion Grocery
10.2005 - 12.2018
  • Trained new employees on deli procedures, helping maintain a consistent level of service across all staff members.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Assisted in maintaining a clean and organized workspace, ensuring compliance with health regulations.
  • Accurately prepared, counted and took inventory every month
  • In charge of ordering and receiving of product

Education

No Degree - Pharmacy Technician

PTC Pharmacy Technician
On-Line Class
10-2023

No Degree - Medical Computer

E.C.P.I. Computer Institute
Virginia Beach, Va
04-1990

General

Green Run High School
Virginia Beach, Va
06-1988

Skills

  • Workflow optimization
  • Confidentiality and HIPAA
  • Team collaboration

Timeline

Pharmacy Technician

Harris Teeter Pharmacy
02.2023 - Current

Assistant Manager-Deli/Bakery

Harris Teeter Inc
01.2019 - 02.2023

Manager-Deli/Bakery

Food Lion Grocery
10.2005 - 12.2018

No Degree - Pharmacy Technician

PTC Pharmacy Technician

No Degree - Medical Computer

E.C.P.I. Computer Institute

General

Green Run High School

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Donna Steele