Summary
Overview
Work History
Education
Skills
Timeline
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Donna Stern

Denver,CO

Summary

Dynamic business leader with a proven track record excelling in team management and customer relations. Successfully has trained staff to enhance productivity and fostered a thriving environment, resulting in significant revenue growth. Adept at problem-solving and adaptable to challenges, driving success through effective communication and strategic planning.

Overview

38
38
years of professional experience

Work History

Professional Sabbatical

Prefessional Time
01.2025 - Current

During this Sabbatical took time for reflection of the last decade of building a business to a level of success that enabled the sale of a very victorious business.

This time allowed for personal growth and development to take my career to the very next level.

Learned that a small amount of time gives one the strength and ability to concur the very next challenge and opportunity.

Assisted and supported other individuals in the business arena with their questions and challenges.

Business Owner

MiYo Cafe
04.2013 - 12.2024
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Operated and generated a strong revenue and growth.
  • Developed one of the top cafe bistro in the Castle Pines area to allow a sale of over a decade or passion and devotion.

Waitress and Server Trainer

Rodney's Restaurant
09.1998 - 08.2012
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Increased sales significantly by upselling higher-end products to customers.

Sales Marketing Executive

Western Wine & Southern
01.1988 - 05.2009
  • Analyzed sales and marketing data for improved strategies.
  • Managed sales promotions and marketing strategies with client/customers.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Built relationships with customers and community to establish long-term business growth.

Education

Bachelor of Science - Clinical Psychology

Seattle University
Seattle, WA

Skills

  • Calm under pressure
  • MS office
  • Communication
  • Microsoft office
  • Problem-solving
  • Multitasking Abilities
  • Team management
  • Self-Directed
  • Training & Development
  • Leadership
  • Flexible and adaptable
  • Customer relations

Timeline

Professional Sabbatical

Prefessional Time
01.2025 - Current

Business Owner

MiYo Cafe
04.2013 - 12.2024

Waitress and Server Trainer

Rodney's Restaurant
09.1998 - 08.2012

Sales Marketing Executive

Western Wine & Southern
01.1988 - 05.2009

Bachelor of Science - Clinical Psychology

Seattle University
Donna Stern