Maxine Laseter

n/a

• Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Managed over 85 call per day .
• Maintained performance score of 100% daily.

• Operated RF scanners to track merchandise and verify contents of containers.
• Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
• Simplified shipping and receiving processes, which boosted productivity 100%.