Donna Stewart

As Assistant property manager, greeted prospects, processed applications, managed leases and renewals, handled rent collections and evictions and promoted resident satisfaction and property visibility through communication and social media. I showed apartments and closed sale, prepared for move ins and provided communication orientation. Managed rental collections, enforced lease terms, tracked fees and initiated eviction when needed. Assisting the community manager in day-to-day operations. Handled all bookkeeping functions for the property including making deposits and making sure all paperwork is prepared for the monthly closing.

Conducted market research through surveys of competing properties to inform strategy.

• Implemented outreach marketing to generate leads and provide information to prospects.
• Engaged future residents with community policies, criteria, and guided tours.
• Processed lease renewals in compliance with fair housing regulations, including application processing.
• Assisted prospective residents in navigating apartment tours and application procedures.
• Managed leasing documentation while ensuring accuracy of tenant records.
• Prepared lease agreements and collected security deposits and rent payments from tenants.