Donna St. Jean

Served as the primary liaison between the property owner and daily operations.
Built and maintained trusted relationships with owners through regular updates and data reports.
Interpreted owner goals, translating them into actionable plans for maintenance and guest satisfaction.
Implemented strategies to drive revenue growth while enhancing property performance.
Executed proactive communication and transparency, ensuring personalized service to owners.
Collaborated with vendors to ensure optimal property maintenance through consistent follow-ups.
Conducted meetings with vendors to align on service quality and expectations.
Followed through on vendor services to maintain high standards of property upkeep.