Donna Taylor-Eddings
Detroit,MI
Summary
Experienced with managing administrative tasks and executive support roles. Utilizes organizational and time-management skills to enhance office efficiency. Track record of effective communication and coordination, ensuring smooth operations and timely completion of projects.
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
17
17
years of professional experience
Work History
Clinical Christian Counselor
Eddings Counseling Center
Mobile, AL
09.2010 - 02.2021
- Conducted individual and group counseling sessions to support client emotional and spiritual well-being.
- Developed personalized treatment plans based on client assessments and goals.
- Maintained accurate case documentation in compliance with ethical guidelines and standards.
- Provided crisis intervention and support during acute mental health situations.
- Insurance Billing Clerk
- Maintained accurate records of client progress, ensuring ethical practices and adherence to professional standards.
- Evaluated the effectiveness of counseling programs and adapted strategies to meet client needs and improve service delivery.
- Served as a liaison between the church community and local mental health resources, bridging gaps in care for those seeking assistance.
Probate Clerk
Jefferson County Clerk, Birmingham
Birmingham, AL
03.2005 - 12.2009
- Managed probate filing processes and ensured accuracy of all case documentation records.
- Executed thorough preparation of court documents, maintaining strict compliance with legal requirements.
- Coordinated communication between court officials and the public regarding case statuses.
- Reviewed and ensured compliance with state laws concerning inheritance taxes and property transfer transactions.
- Exhibited proficiency in estate administration through precise interpretation of wills, trusts, and associated legal documents.
- Ensured confidentiality and security of sensitive information by implementing proper handling protocols for estate documentation.
- Streamlined probate processes by organizing and maintaining accurate case files.
- Reduced errors and delays in probate cases by meticulously reviewing legal documents for accuracy.
- Streamlined probate department operations by implementing electronic document management systems.
Property Manager
Evergreen Estate
Detroit, MI
02.2004 - 12.2009
- Managed tenant relations, ensuring high satisfaction and prompt issue resolution.
- Oversaw property maintenance schedules, improving operational efficiency and reducing downtime.
- Implemented marketing strategies to attract new tenants, enhancing occupancy rates.
- Coordinated lease agreements and renewals, ensuring compliance with regulations and policies.
- Implemented marketing strategies to increase property visibility and attract new tenants.
- Conducted regular property inspections to maintain compliance with safety standards.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Education
Master of Science - Clinical Pastoral Counseling
Minnesota Graduate School of Theologe
7054 Brooklyn Blvd Center Mn 5542906-2015
Skills
- File organization
- Scheduling appointments
- Data entry proficiency
- Document preparation
- Customer service
- Problem-solving
- Critical thinking
- Computer skills
- Team collaboration
- Customer and client relations
- Professional communication
- Office administration
- Office management
Timeline
Clinical Christian Counselor
Eddings Counseling Center
09.2010 - 02.2021
Probate Clerk
Jefferson County Clerk, Birmingham
03.2005 - 12.2009
Property Manager
Evergreen Estate
02.2004 - 12.2009
Master of Science - Clinical Pastoral Counseling
Minnesota Graduate School of Theologe