
Dynamic small business owner with years of experience in operations management, planning and development. Demonstrated success in creating a strong client base and developing long term relationships with community.
*Ensured compliance with local, state and federal regulations
*Oversaw budgeting and financial management
*Developed policies and procedures
*Planned, directed and implemented daily activities ( lesson plans, special events, parties and trips ) to meet interests and developmental needs to a wide age range of clients.
*Used strong issue resolution and communication skills to cultivate and strengthen relationships
*Managed administrative program tasks
*Maintained records of activities, behavior, needs and future focus.
* Worked highly flexible hours to include nights, weekends and holidays
* Implemented and helped create plans to enhance overall productivity of Family Support Centers on stateside and European USAF bases.
*Engaged in community outreach initiatives aimed at increasing awareness and useage of programs offered to the community
*Managed daily operation of center including scheduling, customer service, program implementation and safety protocols
*Planned activities, special events held at the center or in the outlying community.
*Conducted family support center groups focusing on initiatives such as local activities, health care, acclimation to european communities and other programs offered to military families .
*Facilitated referrals to community resources such as housing, employment, education and health care services.
*Assisted military family members obtaining employment on a US Military base.
*Used excellent communication skills, both verbal and written, to interface with employeer and employees.
*Worked independently as well as in a team setting providing support and guidance as changing situations occurred.
* Managed time efficiently in order to complete all tasks within deadlines.
Won international recognition for volunteer and support services to the USAF community