Donna Tyner
Mansfield,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Seasoned Area Supervisor dedicated to streamlining operations and maximizing team performance. Driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem-solving abilities demonstrated over 11 1/2 years in the field.
Overview
14
14
years of professional experience
Work History
Area Supervisor
Kohl's Department Stores, Inc
Burleson , TX
05.2011 - Current
- Increased customer satisfaction by resolving issues.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Worked flexible hours across night, weekend and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Received and processed stock into inventory management system.
- Developed and maintained courteous and effective working relationships.
Volunteer
Tarrant Area Food Bank
Fort Worth, TX
03.2020 - 11.2022
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Supported engaging and fun events by helping with organization and planning.
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
- Helped organize and manage events and projects.
- Maintained clean facilities to better serve program needs.
Skills
- Delegation and Supervision
- Continuous Improvements
- Equipment Efficiency
- Cash Handling and Reconciliation
- Handling Complaints and Inquiries
- Rewards Programs
- Special Assignments
- Team Meetings
- Customer Loyalty
- Customer Transactions
- Retail Industry Experience
- Superior Work Ethic
- Departmental Procedures
- POS Terminal Operations
- Adaptable to Changing Demands
- Shelving
Timeline
Volunteer
Tarrant Area Food Bank
03.2020 - 11.2022
Area Supervisor
Kohl's Department Stores, Inc
05.2011 - Current