Donna WEAVER
DOUGLASVILLE,Georgia
Summary
Results-driven professional with extensive experience in data entry and customer support. Known for strong problem-solving abilities and effective collaboration, contributing to improved service delivery and operational efficiency.
Professional data management specialist prepared for this role. Strong background in accurate data entry, database management, and information integrity. Skilled in collaboration, adapting to changing needs, and ensuring reliable results. Known for attention to detail, efficient time management, and strong organizational skills.
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
38
38
years of professional experience
Work History
Data Entry Clerk/Assistant Purchaser
BPS Cores, INC
03.2005 - Current
- Processed high volumes of data with accuracy, ensuring timely updates to databases.
- Maintained confidentiality of sensitive information while entering and managing records.
- Collaborated with team members to streamline data entry procedures and enhance efficiency.
- Conducted regular audits of data entries to identify discrepancies and implement corrective actions.
- Led initiatives to automate repetitive tasks, significantly improving workflow efficiency across departments.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Contributed to customer satisfaction, resolving inquiries and issues with prompt data retrieval.
- Streamlined invoice processing, ensuring timely payments and financial record accuracy.
- Maintained files, records, and chronologies of entry activities.
- Updated and maintained customer information, documents and records.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Compared transcribed data with source document to detect and correct errors.
- Developed relationships with vendors to enhance procurement processes.
- Assisted in preparing detailed purchase orders, verifying accuracy before submission for approval.
Manager, Sales and Customer Support
Crown Auto Top
03.1988 - 01.2005
- Led sales initiatives to enhance customer engagement and retention strategies.
- Developed training programs for staff to improve product knowledge and customer service skills.
- Streamlined support processes to increase efficiency in handling customer inquiries and issues.
- Analyzed customer feedback to identify trends and implement targeted improvements in service delivery.
Education
High School Diploma -
Cornerstone
Townsend, GASkills
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Data accuracy
- Accuracy and attention to detail
- Time management
- Customer Service-oriented
- File management
- Independent worker
- Strong problem solver
- Document scanning
Timeline
Data Entry Clerk/Assistant Purchaser
BPS Cores, INC
03.2005 - Current
Manager, Sales and Customer Support
Crown Auto Top
03.1988 - 01.2005
High School Diploma -
Cornerstone