Donna Williams
St Clair Shores,MI
Summary
Self-motivated and energetic Car Salesperson with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
3
3
years of professional experience
Work History
Used Car Sales Consultant
LES STANFORD
07.2023 - 05.2024
- Expanded dealership''s clientele through targeted outreach efforts, including local events and social media engagement.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Maximized profit margins by effectively negotiating trade-in values and upselling additional services or products.
- Responded to customer enquiries via telephone and email.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Used Car Sales Consultant
GOLLING KIA
07.2022 - 06.2023
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
Used Car Sales Consultant
SUBURBAN BUICK GMC
12.2020 - 06.2023
- Conducted test drives and explained vehicle features to customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Education
Associate of Applied Science - Business Administration
University of Michigan - Dearborn
Dearborn, MI06.2010
Skills
- Strong negotiation skills
- In-depth product knowledge
- Social Media Marketing
- Sales strategy development
- Upselling and Cross Selling
- Effective closing techniques
- Strong Communication and Interpersonal Skills
- Building rapport
- Sales Presentations
Timeline
Used Car Sales Consultant
LES STANFORD
07.2023 - 05.2024
Used Car Sales Consultant
GOLLING KIA
07.2022 - 06.2023
Used Car Sales Consultant
SUBURBAN BUICK GMC
12.2020 - 06.2023
Associate of Applied Science - Business Administration
University of Michigan - Dearborn
Similar Profiles
Jeffrey SharpJeffrey Sharp
Sales Associate at Les StanfordSales Associate at Les Stanford
Teddy SalazarTeddy Salazar
Finance & Insurance Manager at Les Stanford Buick GMC(Former Suburban Buick GMC)Finance & Insurance Manager at Les Stanford Buick GMC(Former Suburban Buick GMC)
SAMER CHAERSAMER CHAER
Automotive Sales and Leasing Consultant at Les Stanford Chevrolet & CadillacAutomotive Sales and Leasing Consultant at Les Stanford Chevrolet & Cadillac
Lucas DalachLucas Dalach
Service Technician at Bulldog Records ManagementService Technician at Bulldog Records Management
Shandra LeesShandra Lees
Lead Early Head Start Teacher at Macomb Community ActionLead Early Head Start Teacher at Macomb Community Action