Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Williams

Omaha,NE

Summary

Dedicated professional with proven expertise in organization and time management, honed as a Receptionist at Smart Style Salon and a Call Advocate for AAA Emergency Road Service. Excelled in customer/client relations and telephone skills, significantly enhancing client satisfaction and operational efficiency. Demonstrates a professional demeanor and exceptional ability to prioritize tasks effectively

Overview

20
20
years of professional experience

Work History

Receptionist

Smart Style Salon
01.2024 - 12.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Helped the stylist where needed Laundry, sweeping up hair, cleaning shelves

Call Advocate

AAA Emergency Road Service
03.2005 - 10.2023

I received emergency road service calls , Listened to the member to get; all the details then dispatched the calls

  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.

Education

Associate of Arts - Graphic Arts

Metropolitan Community College
Omaha, NE

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Appointment scheduling
  • Greeting and seating clients
  • Professional demeanor

Timeline

Receptionist

Smart Style Salon
01.2024 - 12.2024

Call Advocate

AAA Emergency Road Service
03.2005 - 10.2023

Associate of Arts - Graphic Arts

Metropolitan Community College
Donna Williams