Donna Young
Burlington,NJ
Summary
Motivated professional with a strong background in transportation and food service. Skilled in implementing behavioral techniques and ensuring adherence to safety regulations. Aiming to enhance team performance and contribute to a positive environment for students and customers.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Transportation Bus Aid
ESS
Burlington, New Jersey
03.2025 - Current
- Assisted students with disabilities during transportation to and from school.
- Ensured safety protocols were followed while boarding and exiting the bus.
- Seated students and secured seatbelts or harnesses to enhance safety during transport.
- Monitored students during route to ensure safe travel and prevent incidents.
- Communicated with students to understand and address their individual needs, fostering a supportive environment.
- Provided emotional support to students, fostering a positive travel experience.
- Supported bus driver by maintaining order and discipline among passengers.
- Monitored student behavior and reported any concerns to school officials.
- Collaborated with special education staff to facilitate smooth transitions for students.
- Greeted students and family members or caregivers at each stop.
- Documented daily attendance records for each student on the bus route.
- Recorded incidents or injuries and reported to professionals for resolution.
- Assisted students with personal hygiene tasks to ensure their comfort and dignity.
- Ensured that all safety regulations were adhered to during transport.
- Inspected bus interior and removed trash or debris to prepare for next route.
- Loaded and unloaded individuals in wheelchairs using motorized lift and securing wheelchair in place.
- Communicated with bus driver to inform about student safety or request assistance.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Implemented behavioral management techniques to promote positive student engagement.
- Maintained a safe, secure, and orderly environment for all passengers.
- Maintained a safe, secure, and orderly environment for all passengers.
Food Service Assistant
Princeton Food Managment
Burlington, New Jersey
09.2022 - Current
- Prepared and served meals according to established safety and hygiene standards.
- Assisted in the preparation of food items according to recipes and menus.
- Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
- Collaborated with kitchen staff to maintain smooth food preparation workflows.
- Maintained cleanliness and safety standards in work areas, including floors, equipment, utensils, dishes, and refrigerators.
- Operated kitchen equipment safely while adhering to operational guidelines.
- Maintained cleanliness of dining areas, ensuring a pleasant environment for guests.
- Operated dishwashers to wash dishes and other cooking utensils.
- Assisted in inventory management, tracking supplies and ensuring freshness.
- Stocked shelves with items such as condiments, napkins, paper plates, cups, and other supplies.
- Stocked shelves with merchandise in an organized manner.
- Communicated effectively with other staff members regarding orders or customer requests.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Delivered exceptional customer service, addressing inquiries and resolving complaints.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Conducted maintenance tasks to keep floors clean and safe for customers.
- Maintained professional demeanor during interactions with customers and co-workers.
- Completed various tasks in food service to support kitchen operations and enhance customer experiences.
Education
GED -
Mid-Manhattan Adult Education
Manhattan, NY11-2012
Skills
- Safety protocols
- Food safety compliance
- Inventory management
- Behavioral techniques
- Student engagement
- First Aid/CPR
- Communication skills
- Customer service
- Team collaboration
- Problem solving
- Attention to detail
- Conflict resolution
- Calm under pressure
- Professional demeanor
- Emotional support
- Cultural awareness
Certification
- CPR
- CPI
- Vector Training K-12
Timeline
Transportation Bus Aid
ESS
03.2025 - Current
Food Service Assistant
Princeton Food Managment
09.2022 - Current
GED -
Mid-Manhattan Adult Education