Donna Zubrod

• Provided daily personal care and assistance with activities of daily living.
• Developed individualized care plans tailored to my husbands needs and preferences.
• Coordinated transportation for medical appointments and community activities.
• Assisted with meal preparation, ensuring nutritional needs were met.
• My husband had ALS and required round the clock care. I did not consider it a job. I was honored to care for him until his passing.

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

We traveled to every state over the years and consulted with owners and managers to accomplish their goals with remodeling.

• Supervised customer service team, ensuring effective communication and collaboration.
• Trained new staff on company policies and customer service protocols.
• Resolved customer inquiries, providing accurate information and prompt assistance.
• Monitored team performance, identifying areas for improvement and coaching opportunities.

• Managed patient records and ensured accurate data entry for medical documentation.
• Coordinated communication between physicians and staff.
• Scheduled surgeries. Answered phones and relayed messages to appropriate personnel.