Donna Alexander
Birmingham,AL
Summary
Customer-driven and forward-thinking Sales Manager with more than 8 years' experience in fostering long-lasting relationships and partnerships, retaining top customers and enhancing profit strategies. Talented multitasker and self-directed problem-solver with advanced understanding of Home, Women's, Accessories, Fine Jewelry and Kids.
Overview
12
12
years of professional experience
Work History
Sales Manager
Belk
Birmingham, AL
10.2011 - Current
- Initiated new sales and marketing plans to introduce Wacoal product lines to Clients while determining sales and distribution, media advertising and new product development costs.
- Developed strategic and impactful relationships with associates and clients to foster profitable business initiatives.
- Contacted customers by phone and email in response to inquiries.
- Owned all aspects of sales planning, development, and team and account management for central [Type] territory.
- Encouraged cross-selling of additional products and services through relationship-building and an acquired understanding of customer needs.
- Set and achieved sales targets for the departments.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Mentored and trained numerals sales associates.
Education
High School Diploma - undefined
Hoover High School
Hoover, AL1997
Skills
- Time management
- Strategic Planning
- Strong interpersonal skills
- Customer service
- Verbal and written communication
- Goals and performance
- Sales reporting
- Business development and planning
- Product knowledge
- Mentoring and coaching
- Inventory management
- Relationship building
- Coaching and mentoring
- Sales presentations
- Goal-oriented
- Merchandising and display
- Sales
Accomplishments
- Managed the FFTC award winning sales team at Belk.
- Worked directly with Wacoal to format a profitable FFTC within the region.
- Supervised team of 20 staff members.
- Increased sales 65% over 1 year in Home Store.
Timeline
Sales Manager
Belk
10.2011 - Current
High School Diploma - undefined
Hoover High School