Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Donna Catalina Perez Rodriguez

Donna Catalina Perez Rodriguez

Miami,FL

Summary

Experienced with coordinating office activities and managing administrative functions. Utilizes strategic planning and resource allocation to drive operational success. Knowledge of team leadership and process improvement to enhance productivity and efficiency.

Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Coach

Miami Lakes United Soccer Club
08.2025 - Current
  • Developed training programs to enhance athletes' skills and performance levels.
  • Analyzed game strategies and provided feedback for continuous improvement.
  • Collaborated with head coach to implement practice plans and game preparations.
  • Mentored junior coaching staff, fostering professional development and teamwork.

Valet Parking Attendant

PPK Parking
01.2020 - Current
  • Learned and adhered to safety protocols while managing vehicle flow in busy environments.
  • Assisted customers with vehicle retrieval and parking, ensuring courteous service at all times.
  • Operated various parking systems and tools to streamline vehicle management processes.
  • Developed familiarity with local parking regulations and procedures for efficient operations.
  • Collaborated with team members to maintain organized parking areas and enhance guest experience.
  • Communicated effectively with guests regarding parking policies and answering inquiries promptly.

Front Desk Receptionist

PPK Parking
01.2023 - 07.2023
  • Managed front desk operations, ensuring efficient guest check-in and check-out processes.
  • Responded to inquiries via phone and email, providing accurate information and exceptional customer service.
  • Coordinated appointments and reservations, optimizing scheduling for maximum efficiency.
  • Maintained organized records of guest interactions, contributing to improved service consistency.

Coaching Staff Member

Benchi FC Soccer Academy
02.2022 - 02.2023
  • Developed individualized training programs to enhance athlete performance and skill development.
  • Mentored junior coaching staff, fostering professional growth and knowledge sharing within team.
  • Analyzed game footage to identify strengths and weaknesses, informing strategic adjustments for future matches.
  • Implemented innovative coaching techniques, improving team dynamics and overall engagement during practices.

Customer Service Sales Assistant

Corner Sports
01.2021 - 01.2022
  • Developed strong customer relationships to enhance satisfaction and repeat business.
  • Managed product displays to optimize sales and improve visual appeal.
  • Collaborated with team members to streamline service processes and reduce wait times.
  • Implemented inventory management practices that reduced stock discrepancies and increased efficiency.

Restaurant Waiter and Cashier

Colombian's Grill
01.2019 - 12.2019
  • Delivered exceptional customer service by anticipating guest needs and providing timely assistance.
  • Coordinated with kitchen staff to ensure accurate and efficient order fulfillment.
  • Trained and mentored new team members on service protocols and menu knowledge.
  • Implemented process improvements that enhanced table turnover rates during peak hours.

Server Shift Leader

Circulo De Suboficiales De Las Fuerzas Militares
01.2017 - 08.2018
  • Supervised daily operations, ensuring efficient workflow and high service standards.
  • Trained and mentored new staff, fostering a collaborative team environment.
  • Implemented standard operating procedures to enhance customer satisfaction and service quality.
  • Coordinated shift schedules, optimizing staffing levels for peak service hours.

Education

MBA - Sport Management

San Thomas University
Miami, FL
12-2026

Bachelor of Science - Business Administration

Florida Memorial University
Miami, FL
04-2025

GED -

Miami Dade College
Miami, FL
07-2021

Skills

  • Skill development
  • Personal discipline
  • Motivational skills
  • Team leadership
  • Program planning
  • Constructive feedback
  • Equipment management
  • Strategic planning
  • Data analysis
  • Training exercises
  • Physical conditioning
  • Exercise development

Certification

  • Certified Personal Trainer, Aprende Institute - 1 year
  • Certified Healthy Food and Good Nutrition, Aprende Institute - 1 year

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Assistant Coach

Miami Lakes United Soccer Club
08.2025 - Current

Front Desk Receptionist

PPK Parking
01.2023 - 07.2023

Coaching Staff Member

Benchi FC Soccer Academy
02.2022 - 02.2023

Customer Service Sales Assistant

Corner Sports
01.2021 - 01.2022

Valet Parking Attendant

PPK Parking
01.2020 - Current

Restaurant Waiter and Cashier

Colombian's Grill
01.2019 - 12.2019

Server Shift Leader

Circulo De Suboficiales De Las Fuerzas Militares
01.2017 - 08.2018

MBA - Sport Management

San Thomas University

Bachelor of Science - Business Administration

Florida Memorial University

GED -

Miami Dade College

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