Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
· Manages a team of 6-10 people.
· Ensures all work is carried out in strict accordance with the relevant protocols, Standard Operating Procedures, and in compliance with Good Clinical Practices.
· Performs supervisory duties including interviewing, hiring, training, intervention, discipline, and discharging of staff.
· Coaches and mentors staff including initiating and implementing appropriate staff development programs. Meets with staff on a routine basis to review goals and individual development plans.
· Motivates team to complete high quality work efficiently.
· Schedules team workflow and allocates work to staff to meet deadlines.
· Serves as Portfolio Lead for multiple sponsors.
· Ensures that the highest levels of client service are maintained.
· Overall responsibility for assuring timeliness and quality of work for studies for entire team.
· Ensures that staff levels are adequate in quality and quantity to meet the forecasted workload. Recommends changes if necessary and justifies them in accordance with company policy.
· Ensures that appropriate training programs are in place so that staff is adequately and properly trained for their job requirements.
· Ensures that all training files are up to date and complete in accordance with SOPs and ICH/GCP.
· Organizes, chairs, and records minutes for all meetings or delegates these responsibilities appropriately.
· Updates internal timelines for allocated projects in a timely manner and renegotiates timelines as appropriate. Provides senior management with updates on timelines and projects.
· Leads the review and amendment of departmental processes and supporting documentation.
· Ensures all appropriate documentation and procedures are performed upon project completion.
· Keeps senior management and/or client services informed of pertinent project or client related information (i.e., work scope changes).
· Collaborate with respective project sponsor and stakeholders to develop effective project plans to include scope, goals, deliverables, required resources, risks, issues and milestone timing.
· Effectively plan and execute multiple Data Management projects simultaneously. Provide updates directly to senior stakeholders as requested by line management.
· Participate in Business Development presentations and bid development.
· Support the production of bids and proposals development.
· Assign tasks and responsibilities within Data Management to team members, in a manner that: optimizes team capability; delivers timely and accurate results; and supports the needs of the business.
· Ensure that assigned team executes Data Management functions in accordance with Chiltern and/or sponsor Standard Operating Procedures (SOPs).
· Provide guidance to less-experienced Project Data Managers.
· Assess ongoing and future project resource needs on an ongoing basis with feedback to Line Management.
· Clearly communicate expectations to team members and stakeholders.
· Resolve any issues and solve problems throughout project lifecycle.
· Manage sponsor relationships and triage issues as appropriate.
· Ensure that project team member performance supports project budget and delivery requirements.
· Effectively manage project scope by ensuring any changes to scope are documented and approved through appropriate change management processes.
· Effectively lead a team of cross-functional associates towards common project goals. Proactively identify and address team cohesion obstacles to project success.
· Participate in and/or contribute to Sponsor and/or Regulatory audits/inspections.
· Participate/attend Sponsor requested meetings as required.
· Perform other duties as required by the Department.
· Project Leader on a project for Data Management, to include primary customer contact for all contracted Data Management and direct liaison with Finance and Contract department on required matters (e.g., invoicing, contract changes).
· Manage change of scope, budget, revenue recognition, and participation in monthly internal project reviews.
· Monitor and communicate project progress to the customer and project team including use of project status reports and tracking tools/metrics. Ensure timelines are communicated.
· Plan, manage, and request resource for assigned studies.
· Develop and maintain the Data Management Plan, Communication Plan, eCRF Guidelines, Quality Plan; and other plans as delegated/required.
· Maintain documentation on an ongoing basis and ensures that all filing is up to date and audit ready.
· Provide project specific training for CRA and site staff (to use EDC system), project team in project specific requirements.
· Review and approve project plan and guideline for data validation, electronic data interchange, coding, CRF/eCRF screen, database design, user testing, CRF tracking, CRF/eCRF completion and other applicable project plans as delegated/required; specifications for listings and summaries (other than for statistical reporting requirements) from CRF databases, and external data sources; output from listings and summaries (other than for statistical reporting requirements) from CRF databases, and external data sources.
· Participant in, and present at internal, customer, third-party, and investigator meetings.
· Plans for and create necessary documentation to support internal and external audits; participates in such audits.
· Participate in the development of departmental technologies, SOPs, processes, and procedures.
· Lead All activities for complex global clinical trials.
· Coordinate the work of global staff assigned to the project.
· Provide training on procedures and systems.
· Create project-related materials.
· Track project progress and issue status reports.
· Develop and maintain communication with colleagues in other departments.
· Ensure the achievement of key milestones relating to the function, such as completion of tasks towards final database.
· Attend sponsor related meetings.
· Participate in business development meetings.
· Service as the principal function specialist for the department for assigned projects.
· Assist in the creation and documentation of new or revised departmental procedures and guidelines.
· May participate in or lead process improvement initiatives.
· Responsible for performing activities that follow applicable Corporate and Divisional Policies, Standard Operating Procedures and Operating guidelines and performing other duties as assigned by management.
· Provided expert skills as part of a Clinical Data Management team to provide efficient, quality data management products that meet customer needs.
· Provided leadership to the team.
· Managed DM customer relationship for DM project team.
· Provided customer negotiations on complex timeline, budgetary and other issues.
· Provided marketing capabilities presentations and business development presentations.
· Managed deliverables through full data management process life-cycle.
· Managed project timelines, quality issues, resources, and SOW (scope of work) / budget.
· Provided justification for customer negotiations.
· Served as Project Manager for single service data management projects.
· Managed comprehensive data management tasks pertaining to the Data Management Plan.
· Managed comprehensive quality control procedures.
· Provided data management expertise and data coordination process improvement to CDM management.
· Mentored other team members and Lead Data Managers in training and developing data management expertise.
· Independently brought project solutions to the CDM team and the CDM Department.
· Managed a focus team or a best practice team.
· Managed the development and implementation of new technology/tool.
· Presented at professional conferences and/or publish articles in professional journals.
· Provided Data Management with technical expertise.
· Provided review and expert opinion in developing, revising, and maintaining core operating procedures and working instructions.
· Met objectives as assigned.
· Developed and maintain good communications and working relationships with CDM team.
· Served as Lead Clinical Data Manager for one or more studies, responsible for customer contact, functional, administrative, and financial oversight for allocated projects.
· Performed the Project Management role for projects without clinical services, or act as a Clinical Data Management Franchise Lead.
· Ensured the setup activities for a study are performed correctly and in a timely manner.
· Performed study specific training and ensure all staff adheres to current procedures.
· Represented Clinical Data Management at internal and external meetings.
· Conducted presentations for internal and external clients.
· Provided mentoring to junior staff by focusing on business awareness and developmental growth.
· Provided global training to all data management staff.
Clinical Data Manager I/II – January 2004 – July 2007· Served as Lead Clinical Data Manager for one or more studies.
· Provided support to other Lead Clinical Data Manager(s) for one or more projects.
· Liaison with clients and colleagues in other function groups as required.
· Performed all data management cleaning activities in accordance with the Data Validation Manual (DVM), and/or client documentation.
· Designated tasks appropriately within the team to ensure all work conducted were completed to the acceptable quality in accordance with global Standard Operating Procedures (SOPs) and the DVM.
· Represented Clinical Data Management at internal and external meeting.
. Clinical Data Associate III – July 2002 – January 2004· Performed advanced aspects of the data cleaning process, with a high degree of accuracy and in accordance with GCPs and SOPs/WPDs.
· Key responsibilities were those of an Associate I, Data Listing Reviews, and reconciliation of Serious Adverse Events and Third-Party Vendor data.
Therapeutic Experience:
Hematology, Immunology, Oncology, Infectious Disease, Cardiovascular Disease, Endocrine, Respiratory, Genitourinary, Psychiatry, and Medical Device.