Donna R. Johnson
Summary
Dedicated former federal government professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
26
26
years of professional experience
Work History
Mobile Field Care Consultant
Behavioral Health Links
07.2023 - Current
- Evaluated individual needs and developed personalized care plans to improve overall health outcomes.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Stayed current on mental health research to follow new developments and research in mental health field.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
- Built rapport with diverse client populations, utilizing empathetic listening skills and culturally sensitive therapeutic practices.
- Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Trained in substance abuse, co-occurring disorders and effects of employment and housing issues on mental health.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Drug Treatment Specialist
Department Of Justice
06.1998 - 04.2022
- Developed individual treatment goals based on history and diagnosis.
- Provided counseling and support to clients with history of drug/alcohol abuse.
- Conducted daily group sessions and provided drug education programs for approximately twenty hours (20) hours per week.
- Administered/proctored written test with clients weekly.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently while demonstrating respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts and performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Managed over twenty email and or telephone inquires per day regarding clients progress/updates.
- Modified curriculum for special-needs students using various instructional techniques and technologies.
- Monitored inmates' progress using questionnaires and psychological testing.
- Performed financial background checks For volunteers entering the facility.
- Conducted comprehensive interviews with subjects, references, and other relevant individuals for accurate background information gathering.
- Conducted surveillance for up to eight hours at time while working temporary duty assignment with The Civil Rights Division of Housing and Urban Development which involved using recording devices during mobile and stationary assignments.
- Improved quality of investigative reports by meticulously documenting findings and ensuring compliance with legal standards.
Education
Master of Science - Criminal Justice
University of Cincinnati
Cincinnati, OH06.1991
Bachelor of Science - Criminal Justice
North Carolina Central University
Durham, NC05.1987
Skills
- Legal Standards
- Surveillance skills and report writing
- Cultural Sensitivity
- Crisis Intervention Strategies
- Critical Thinking
- Emergency Situations
- Purchase Order Reconciliation
- Ordering and Purchasing
- Insurance Verification
- Punctual and Hardworking
- Complaint Investigation
- Knowledge of Community Services and Programs
- Calm and Effective Under Pressure
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Surveillance equipment
- Case Documentation
- Remote Office Availability
- Addiction Recovery Support
- Motivational Interviewing
- Group facilitation
Quote
Fall seven times; stand up eight.
Japanese proverb
Timeline
Mobile Field Care Consultant
Behavioral Health Links
07.2023 - Current
Drug Treatment Specialist
Department Of Justice
06.1998 - 04.2022
Master of Science - Criminal Justice
University of Cincinnati
Bachelor of Science - Criminal Justice
North Carolina Central University
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