Donnell Dawkins
Baltimore,MD
Summary
Dependable professional with diverse experience in retail, hospitality, warehouse operations, and customer service. Skilled in forklift operation, order fulfillment, and inventory management. Committed to enhancing team performance and delivering quality service. Seeking a long-term role to leverage skills and advance career.
Overview
10
10
years of professional experience
Work History
Hospitality Associate
The Restaurant Store
Baltimore, USA
04.2019 - Current
- Assisted customers by providing product information, answering questions, and guiding them to locate merchandise efficiently.
- Pick merchandise for online orders and prepare items for customer fulfillment.
- Stocked and replenished shelves, ensuring merchandise was organized and easily accessible for customers.
- Operate a delivery van to transport and deliver customer orders.
- Supported daily store and warehouse operations by loading, unloading, organizing, and moving products to maintain workflow.
- Operate a forklift to safely unload incoming merchandise and move products efficiently.
- Use Microsoft Excel to update and maintain reports related to customer orders.
- Work effectively with team members in a fast-paced environment while maintaining dependable attendance and performance.
Package Handler
Amazon
08.2017 - 12.2017
- Managed merchandise with precision while maintaining accuracy and productivity.
- Collaborated with team to streamline daily package-processing operations.
- Packed and prepared Amazon products for timely shipment.
Deli Clerk
Food Lion
07.2016 - 11.2016
- Assisted customers with deli orders, ensuring satisfaction through friendly service.
- Prepared and packaged deli products based on specific customer requests, enhancing overall customer experience.
- Maintained organized work area to facilitate smooth daily deli operations.
Education
High School or Equivalent - General Studies
Patapsco High School & Center For The Arts
Baltimore, MDSkills
- Forklift Operation
- Loading & Unloading
- Warehouse Operations
- Stocking & Replenishment
- Order Picking
- Order Fulfillment
- Inventory Management
- Logistics Coordination
- Microsoft Excel
- Computer Skills
- Reliability
- Teamwork
- Adaptability
- Customer Service
- Communication
Certification And License
Driver's License
Timeline
Hospitality Associate
The Restaurant Store
04.2019 - Current
Package Handler
Amazon
08.2017 - 12.2017
Deli Clerk
Food Lion
07.2016 - 11.2016
High School or Equivalent - General Studies
Patapsco High School & Center For The Arts