Donnell Jett-Williams
Upper Marlboro,MD
Summary
Dynamic and adaptable Office Support Assistant with a proven track record at Anne Arundel County Inspections and Permits. Excelled in enhancing document organization and fostering effective communication across departments. Recognized for exceptional customer service and efficient data entry skills, contributing to a collaborative and positive work environment.
Overview
3
3
years of professional experience
Work History
Office Support Assistant
Anne Arundel County Inspections and Permits
Annapolis, MD
09.2024 - 06.2025
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Contributed to positive employee morale by creating an organized, clean, and efficient workspace.
- Facilitated communication between departments, fostering a collaborative work environment.
- Assisted in maintaining a safe work environment by adhering to safety protocols and reporting potential hazards promptly.
Courtesy Clerk
Safeway
Upper Marlboro, MD
09.2023 - Current
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Assisted customers with large purchases by carrying items to vehicles.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Returned unwanted items to correct store locations and restocked shelves.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
Volunteer
Habitat for Humanity
Maryland
06.2022 - 07.2022
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Dr Henry A Wise Jr High School
Upper Marlboro, MDSkills
- Customer service
- Effective communication
- Data Entry
- Hardworking
- Adaptability
Timeline
Office Support Assistant
Anne Arundel County Inspections and Permits
09.2024 - 06.2025
Courtesy Clerk
Safeway
09.2023 - Current
Volunteer
Habitat for Humanity
06.2022 - 07.2022
Dr Henry A Wise Jr High School