Donnell Pringle Jr
Apopka,FL
Summary
Dynamic team leader with a proven track record at Epic Universe, excelling in coaching and mentoring. Enhanced team performance through effective training and relationship building, ensuring adherence to safety standards. Recognized for implementing best practices that improved operational efficiency and fostered a motivated work environment.
Overview
11
11
years of professional experience
Work History
Team Leader
Epic Universe/universal IOA
Orlando, FL
06.2018 - Current
- Trained new crew members on operational procedures and customer service standards.
- Facilitated onboarding sessions to ensure comprehensive understanding of menu items and equipment usage.
- Monitored team performance, providing feedback to enhance efficiency and teamwork.
- Implemented best practices for food safety and cleanliness adherence in daily operations.
- Developed training materials that streamlined the learning process for new hires.
- Promoted a positive work environment through motivation and support of team members' development.
- Evaluated training effectiveness, suggesting improvements based on observed performance gaps.
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
Crewmember/trainer
McDonald’s
Windermere, FL
03.2015 - 05.2017
- Trained new crew members on operational procedures and customer service standards.
- Facilitated onboarding sessions to ensure comprehensive understanding of menu items and equipment usage.
- Monitored team performance, providing feedback to enhance efficiency and teamwork.
- Implemented best practices for food safety and cleanliness adherence in daily operations.
- Developed training materials that streamlined the learning process for new hires.
- Promoted a positive work environment through motivation and support of team members' development.
- Evaluated training effectiveness, suggesting improvements based on observed performance gaps.
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
Education
High School Diploma -
Ocoee High School
Ocoee, FL06.2017
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Coaching and mentoring
- Complex Problem-solving
- Goal setting
- Leading team meetings
- Safety
- Relationship building
- Safety processes and procedures
Timeline
Team Leader
Epic Universe/universal IOA
06.2018 - Current
Crewmember/trainer
McDonald’s
03.2015 - 05.2017
High School Diploma -
Ocoee High School