Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Diamond Club Award Recipient - National Board of Realtors - 2024
Timeline
Generic

Donnette Thomas Larsen

Louisburg,North Carolina

Summary

Professional and engaging team player and leader able to encourage others to perform their best. Detail oriented and experienced in sales and customer service in many industries. A multi-tasker who excels at staff training and recruiting with a track record of inspiring great customer service and customer satisfaction. Regularly exceed sales goals in the automobile industry, telecommunications, real estate as well as Team goals in collections.

Experienced with property transactions and client relationship management. Utilizes market analysis to identify opportunities and deliver tailored solutions. Track record of successful negotiations and achieving client satisfaction.

Overview

10
10
years of professional experience

Work History

LICENSED REAL ESTATE BROKER {Premier Elite}

06.2018 - Current
  • Top regional sales listing agent in Louisburg area servicing both residential and commercial clients
  • Proficient in multilisting platforms to ensure high visibility listings and area wide sales
  • Recipient of Sales Person of the Year for 2023 and recognized in Real Estate Brokers Spotlighted Agents in 2023

SALES ASSOCIATE

TCC COMMUNICATIONS - VERIZON
04.2017 - Current
  • Responsible for sales and services for high volume wireless service location
  • Establish long-term service contracts for both residential and commercial accounts
  • Assist in training of new staff onboarding to ensure compliance with industry standards and corporate expectations
  • Continously growing customer base and increase services for client needs to effectively enhance both personal and professional software needs
  • Exceed personal and regional sales and service goals on a monthly basis
  • Productivity performance consistently within the top 5% of company regional sales quotas

ACCOUNTS PAYABLE COORDINATOR

ACR OF WNY
09.2016 - Current
  • Bimonthly remote review of accounts payable/receivables for busy court reporting office
  • Clients engaged with include law firms, municipalities and insurance companies responsible for payments for legal services performed
  • Created and set up multiple platforms for payments to be received in order to reduce average daily outstanding debts from 40% to 27%
  • This affords the company the ability to maintain higher cashflow, operate more efficiently and therefore reduce unnecessary spending

Licensed Real Estate Agent

Domain Realty
07.2015 - 01.2018
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
  • Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
  • Coordinated inspections, appraisals, repairs, and other steps in the transaction process as required by buyer or seller needs for smooth closings.

Education

High School Diploma -

Starpoint High School
Buffalo
06-1987

Skills

  • Collection Experience
  • Familiarity with FDCPA practices
  • Excellent interpersonal and communication skills
  • Poised under pressure
  • Experienced in customer service
  • Fun and energetic

Hobbies and Interests

  • Theater
  • Environmental conservation
  • Art
  • Hiking
  • Outdoor activities
  • Travel interests

Diamond Club Award Recipient - National Board of Realtors - 2024

Residential real estate sales in excess of $2,000,000.

Timeline

LICENSED REAL ESTATE BROKER {Premier Elite}

06.2018 - Current

SALES ASSOCIATE

TCC COMMUNICATIONS - VERIZON
04.2017 - Current

ACCOUNTS PAYABLE COORDINATOR

ACR OF WNY
09.2016 - Current

Licensed Real Estate Agent

Domain Realty
07.2015 - 01.2018

High School Diploma -

Starpoint High School
Donnette Thomas Larsen