Donnice Massey
Kissimmee,FL
Summary
Experienced, efficient and reliable, Registered Medical Assistant; with over 10+ years of experience in various genres of medicine (family, pulmonary, pain management, orthopedics & biometrics).
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant (Clinical)
AdventHealth Executive Health Program
07.2023 - Current
- Interview/Triage patients to obtain and record medical history, vital signs/statistics
- Explain all biometric testing to be performed
- Order patient labs, perform venipunctures, hearing/occular testing and CIMT (Carotid Ultrasound) for scheduled patients
- Maintain inventory of medical supplies as needed
Medical Assistant/Office Lead (Clinical & Administrative)
Hughston Orthopaedics
04.2017 - 04.2022
- Patient check-in, appointment/surgery scheduling, payment collection & charting
- Managed daily flow of office operations in relation to employee needs; as well as, business/office requirements
- Interviewed/Triaged patients to obtain and record medical history, vital signs/statistics
- Performed basic wound care, basic casting/splinting, suture/staple removal & compression wrapping
- DME application & instruction
- Explained treatment procedures to include pre-op/post-op, medications and physicians' instructions to patients
- Wrote & prepared various documents to include: patient prescriptions/orders (DME, Diagnostic Studies, PT/OT etc.), Workers' Comp
- And patient requested documents (FMLA, STD, MVA etc.), for physician's signature
- Ordered, stocked & maintained inventory of DME, medical supplies & office supplies as needed
Medical Assistant/Office Assistant (Clinical & Administrative)
11.2015 - 04.2017
- Patient check-in, scheduling & payment collection
- Triaged/Interviewed patients to obtain and record medical history & vital signs/statistics
- Acted as medical scribe, wrote & prepared patient prescriptions for physician's signature
- Explained treatment procedures, medications or physicians' instructions/orders to patients
- Performed urinalysis (drug screens), prepared lab requisitions & scheduled specimen pick-ups
Education
Associate of Science - Medical Assistant
Florida Technical College
01.2018
Medical Assistant Diploma -
Florida Technical College
01.2015
Skills
- HIPAA Compliance
- Patient Scheduling/Surgery Scheduling
- Customer Service
- Medical Terminology
- EMR / EHR (Athena, Epic, Amazing Charts & Practice Fusion)
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Suture/Staple Removal & Procedure assistance
- CPR
- Patient assessments
- Medical records management
- Medical supply inventory
- Equipment sterilization
- Payment collection
- Monitoring patient progress
- Medical equipment operation
- Orthopedic casts/splints & DME
Certification
- Registered Medical Assist. (AMT): 07/2022 - 07/2025
- American Heart Assoc (BLS): 03/01/24 - 03/31/26
Timeline
Medical Assistant (Clinical)
AdventHealth Executive Health Program
07.2023 - Current
Medical Assistant/Office Lead (Clinical & Administrative)
Hughston Orthopaedics
04.2017 - 04.2022
Medical Assistant/Office Assistant (Clinical & Administrative)
11.2015 - 04.2017
Medical Assistant Diploma -
Florida Technical College
Associate of Science - Medical Assistant
Florida Technical College
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